BVG Jelbi: Mobility in Berlin

Public transport, e-scooters, bikes, carsharing, D-Ticket & taxi in just one app

BVG Jelbi: Your All-in-One Mobility App for Berlin

BVG Jelbi: Mobility in Berlin is a comprehensive mobility app that consolidates all transport services in one platform. Seamlessly navigate Berlin's public transport, e-scooters, bikes, carsharing, and taxi services with just a few taps. Access real-time route planning, buy public transport tickets, and use various sharing options from top providers. Enjoy convenient payment options and over 300 Jelbi stations, making your travel experience in Berlin more flexible and efficient.

Download

App stats

By: Berliner Verkehrsbetriebe (BVG)

Downloads: 581,875

2.65K

Rating: 3.14

(5,321)

9 new ratings

Version: 4.29.0 (Last updated: 2025-03-13)

Version code: 4290575

Creation date: 2019-06-10

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_DATA_SYNC
android.permission.INTERNET
android.permission.NFC

Size: 53.02M

Email: ap*****@bvg.de

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 81,708 ▼ 10

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Intuitive route visualization and stages visualization
Concept of combining multiple mobility services is appreciated
App interface is visually appealing compared to older apps

Cons

Significant issues with payment processing and rejected payment methods
Frequent errors and bugs during ticket purchase and activation
User unfriendliness and steep learning curve for navigation
Lack of integration with existing transport subscriptions and services
Excessive personal information required for payment methods

Most mentioned

Problems with adding and verifying payment methods
Frequent crashes and app errors during ticket purchases
Need for better map features and usability improvements

User reviews

Very bad experience with putting in payment details. The old app was closed without notice and when i downloaded this and tried to put my card in, it was arbitrarily rejected. I had to contact them and they sorted it out but that was still a couple of days of unnecessary hassle. Combined with the fact that the app is right now transitioning to a new payment service with very little details on how it'll work and just asking to register more payment methods and deleting existing methods.