BVG Fahrinfo: Route planner

The local travel map and ticket app for Berlin city bus, tram, train & subway

BVG Fahrinfo: Your Berlin Travel Companion

BVG Fahrinfo: Route planner is the official app for navigating Berlin's public transport system. It provides maps, live travel information, and enables ticket purchases for buses, trains, trams, and subways. Users can save destinations, access multiple transport modes, and receive real-time updates to ensure smooth journeys around the city. Whether a local or a visitor, BVG Fahrinfo helps you travel efficiently and explore Berlin with ease.

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App stats

By: Berliner Verkehrsbetriebe (BVG)

Downloads: 4,115,587

4.54K

Rating: 3.92

(30,310)

9 new ratings

Version: 8.5.1(170) (Last updated: 2025-02-24)

Version code: 1001700

Creation date: 2014-01-13

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_LOCATION
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.USE_BIOMETRIC

Size: 38.36M

Email: ap*****@bvg.de

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 24,381 ▼ 69

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Cons

Significantly decreased user experience and usability after the update
Ticket purchasing process is cumbersome and often fails
Inability to access purchased tickets or have them disappear after app restarts
Criticism of new design being less intuitive with too many clicks needed to perform basic functions
Frequent app crashes and reliability issues when trying to validate tickets

Most mentioned

App updates have diminished functionality and user experience
Issues with ticket purchasing and validation
Difficulties with route planning and accessing real-time information
Overall dissatisfaction with the new interface and design
Problems with app crashing or logging users out frequently

User reviews

Update in 2024 made it significantly worse both in terms of UX and stability. Buying a ticket became longer and much more a game of chance. Activating more than one ticket at once is nice though.

Andrey Fadeev, 2025-01-22

Horrible user experience and user journey since the major app redesign. Not intuitive when buying s ticket or viewing how many rides you have left, too much scrolling / swiping due to huge icons instead of a list, too many tabs for a similar purpose. A typical example of verschlimmbesserung