Entergy

Entergy app provides a quick, easy bill payment method, view outages and usage.
"Entergy" is a mobile app that enables customers to efficiently manage their accounts, make quick bill payments, view outages, and monitor energy usage. With features like biometrics authentication and real-time updates, users can pay their bills effortlessly, find outage maps, and access energy efficiency tips. The app also provides customizable contact preferences and feedback options, enhancing the overall customer experience.
By:
Entergy
Downloads:
794,373 1.94K
Version:
3.47.1 (Last updated: 2025-04-09)
Version code:
149
Creation date:
2012-08-21
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.REORDER_TASKS
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_FINGERPRINT
  • android.permission.VIBRATE
  • android.permission.WAKE_LOCK
  • See more
Size:
117.99M
Full description:
See detailed description
Updated:
12 hours ago

Ranking

User reviews

Pros
  • Convenient for managing service such as reporting outages and due date reminders.
  • Ability to report streetlight outages, which are addressed quickly.
  • Allows users to start, stop, or move their service with ease.
Cons
  • Frequent login issues and credential expirations.
  • Major bugs after updates, including inability to make payments.
  • Outage maps and usage data are often outdated or not functioning.
  • App redirects to the website instead of functioning as a standalone app.
Most mentioned
  • Issues with logging in or credentials
  • Problems with payment processing
  • Old or non-functioning outage maps
  • Need for app improvements and updates
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
If you are looking for an app that will notify you when your power goes off for 30 seconds, then notifies you again when the power comes back on, then sends you a survey asking how the app works., but is utterly useless when a tropical storm moves through the area and your power has been out for over 7 hours and the app will barely load or get updates, outage maps don't work ..then you found the right app. I really need to look at why entergy is the only power company allowed to operate here.
by Scott A, 2024-07-08

The app works really well but I don't like the idea where I have to sign in every single time even if I close the app out and reopen it I have to sign back in when using the same device all the time. I hope they can fix that to where we don't have to sign in every single time where we open the app because we can't get to see the outage or make a payment in time when we're trying to be in a hurry. I think the sign in security thing needs to be optional or a quick code or face recognition.
by Kat Klaws, 2024-07-08
View all user reviews

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