Eversource Energy

Name: Eversource Energy
Rating: 3.2190475 (1067 reviews)
Author: Eversource Energy

Pay your bills, manage your account, & report outages with the Eversource app.

"Eversource Energy" is a convenient Android app that allows you to manage your electric and gas accounts on the go. With features to view past bills, make payments, set up auto payments, report outages, and switch to paperless billing, it brings essential account management to your fingertips. Easily contact customer service and access a Spanish version if needed, ensuring an inclusive experience for all users.

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By:: Eversource Energy
Downloads:: 297,014+ 252
Rating:: 3.22
(1,067) 0.05
Version:: 4.5.0 (Last updated: 2025-04-02)
Version code:: 150
Creation date:: 2019-03-07
Permissions:: android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
See more
Size:: 59.67M
Email:: ap*****@eversource.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 115,623 ▲ 76

User reviews

The Eversource Energy app is easy to use for payments and viewing statements, with convenient paperless billing options. However, many users experience frequent login errors that block access, push notification failures, and issues with auto-pay causing double charges. Fingerprint login doesn't reliably work, and app update loops leave customers unable to use the app. These problems frustrate users, especially during outages when app reliability is most critical.

Pros

Easy to use for bill payments and viewing monthly statements.
Allows paperless billing, which is convenient for users.
Offers payment history and supports fingerprint login (though with issues).

Cons

Frequent login errors with messages like "An error has occurred, please try again later," making the app often unusable.
Push notifications, especially for "Statement Ready," do not work reliably.
Auto-pay setup can cause confusing double payments and refunds take weeks via check.
The app frequently forces password re-entry and doesn't remember fingerprint login settings.
App update loops and crashes prevent users from accessing their accounts consistently.