Starbucks Malaysia

It’s the fastest way to pay at Starbucks - Just scan and go!

Starbucks Malaysia - Fast & Easy Payments

"Starbucks Malaysia" is the ultimate mobile app for coffee lovers, offering a fast and convenient way to pay at Starbucks. With features like mobile order and pay, rewards tracking, card management, and the ability to stay updated on promotions, it ensures that your Starbucks experience is smooth and enjoyable. Whether you're reloading your Starbucks Card or finding the nearest store, this app puts all the essentials at your fingertips.

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App stats

By: Starbucks Coffee Company

Downloads: 1,909,955

1.57K

Rating: 2.38

(14,500)

1 new ratings

Version: (Last updated: 2025-01-16)

Email: cu*****@starbucks.com.my

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 41,019 ▼ 121

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

The app helps users keep track of their card balance and rewards when it functions properly.
Users can reload and pay for coffee through the app, when it's working.
The Starbucks brand has a loyal customer base that appreciates their coffee offerings.

Cons

Frequent login issues; users are often required to log in multiple times and face password reset problems.
The app is buggy and slow, causing frustration during usage, especially for transactions.
Topping up the balance often results in failures or discrepancies, leading to customer service issues and refunds that are difficult to process.
Restricted ordering radius of 3km is inconvenient for users wanting flexibility when ordering from different locations.

Most mentioned

Login and password issues, including being logged out frequently and not being able to reset passwords easily.
Bugs and functionality problems that cause transactions to fail or the app to freeze.
Payment failures where the app deducts money but fails to update the user account.
Customer service difficulties, with slow responses and unresolved issues regarding app functionality.

User reviews

Update a email is so frasated when I open the Starbucks app I click on my personal profile then it will turn off the Starbucks app automatically how I can update my email call careline for help to update my Starbucks email then he said cannot help this is privacy security need to send a email to Starbucks careline pls lah change email just let us edit why so difficult need to call customer service for update walaowe become member so mafan one.

WONG SUI QI, 2025-01-20

This app gives me stroke. Can't even change location to order so you are forced to get to the branch to have your location on nearby to detect the store. Search function totally broken. And when you ordered thinking you're skipping the queue and waiting for your order, you will find that the barista prepared the order for EVERYONE who walk-in after you, but your order, until you walk in and show your phone to have them say that their system didn't receive your order from app. Bad bad bad.