myNumotion

Real-time order information, schedule appointments, live-chat, and more.

myNumotion - Order Tracking & Support App

myNumotion is an Android app that offers real-time order information, appointment scheduling, and live chat with representatives. Designed for both new and experienced CRT users, it simplifies access to essential self-service tools, helping customers navigate the complexities of mobility with ease and efficiency.

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App stats

By: Numotion Development

Downloads: 24,535

150

Rating: 2.99

(135)

Version: 13.010 (Last updated: 2025-03-19)

Version code: 130010000

Creation date: 2020-06-08

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.RECEIVE_BOOT_COMPLETED
android.permission.USE_BIOMETRIC

Size: 53.07M

Email: my*****@numotion.com

URLs: Privacy policy

Full description: See detailed description

Ranking

# 347,900 ▼ 914

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

When it works, it is useful for checking the status of repair claims and getting information about the power chair.
Customer support is reported to be friendly and helpful when directly contacted.

Cons

Frequent login issues, including being stuck in a verification code loop and problems with password resets.
Unreliable functionality, often requiring users to uninstall and reinstall or reset passwords frequently.
Poor communication and updates regarding wheelchair service, causing frustration for customers.
Requires biometric authentication without prior setup, excluding some users from accessing the app easily.
Limited updates and ineffective communication from the company, leading to dissatisfaction.

Most mentioned

Login issues and loops, either for verification codes or password resets.
App crashes or malfunctions requiring frequent reinstallation or updates that are not available.
Poor customer service and lack of effective communication regarding wheelchair repairs and appointments.

User reviews

Update: Reinstalled app, changed password and can access app. When attempting to view completed delivery ticket, pdf doesn't load. Selecting secondary viewing option link goes to Numotion's Salesforce cloud page, to which I could not login. No change in one star raring. Can't access account. Login and access code loop.

Terry Dammeier, 2024-03-09

At first it worked great. But now I'll enter my email and pass code, and then I'm send to an identity verification page. Put in THAT code and taken right back to the sign in page. I'm able to sign into the website in my tablet/laptop just fine.