HSBC CI & IoM

Name: HSBC CI & IoM
Rating: 4.678571 (2985 reviews)
Author: HSBC

A brand new app with speed and reliability at the heart of its design.

"HSBC CI & IoM" is a new mobile banking app designed for quick, convenient, and secure financial management. It allows users to log on with fingerprint authentication, view account balances, manage transactions, and send money to existing payees. The app supports global HSBC accounts and provides users with a seamless banking experience on the go. Download today to enjoy easy access to your finances, exclusively for HSBC customers in the Channel Islands and Isle of Man.

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By: HSBC

Downloads: 56,878

104

Rating: 4.68

(2,985)

6 new ratings

Version: 3.54.0 (Last updated: 2025-02-05)

Version code: 104262

Creation date: 2020-02-03

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.HIGH_SAMPLING_RATE_SENSORS
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.QUERY_ALL_PACKAGES
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT

Size: 201.57M

Email: co*****@hsbc.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 249,006 ▼ 474

User reviews

Pros

Fingerprint recognition is a positive addition.
Clear layout displaying accounts and balances
Seamless data transfer from the old app

Cons

Limited functionality compared to the previous app
Frequent crashes and login issues
Missing basic features like quick balance and card freezing
Slow performance and delayed transaction visibility
Poor customer support experience

Most mentioned

The app is inadequate compared to the previous version
Frequent bugs and crashes
Lack of basic banking features
App update has caused access issues
Concerns over app security and login processes

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

It's very limited and feels stuck in the past, having only the bare basics while failing to meet the expectations of a modern banking experience - like comparing Pong to Elden Ring. Functional, but nowhere near what modern users expect.

Jānis Jēkabsons, 2025-01-22

Despite spending 30 mins on the phone to hsbc being told i can change my daily transfer limit in the app, i dont have the option. In the end i was told to uninstall and re install the app which sounds ridiculous. Someone at hsbc tell me if this app should include this function !