HSBC UK Mobile Banking

Name: HSBC UK Mobile Banking
Rating: 4.693122 (344780 reviews)
Author: HSBC

The quick, simple, secure way to manage your finances on your mobile or tablet

HSBC UK Mobile Banking App

"HSBC UK Mobile Banking" is an app designed for UK customers, offering secure access to essential banking services, including payments, cheque deposits, and account management, all from your mobile device. Enjoy features like biometric login, live chat support, and card management, making banking easier than ever.

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App stats

By: HSBC

Downloads: 6,428,023

20.66K

Rating: 4.69

(344,780)

1,492 new ratings

Version: 3.54.5 (Last updated: 2025-03-03)

Version code: 3104282

Creation date: 2017-12-07

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.HIDE_OVERLAY_WINDOWS
android.permission.HIGH_SAMPLING_RATE_SENSORS
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS

Size: 392.35M

Email: hs*****@hsbc.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 17,454 ▲ 23

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Has a good user interface when it functions properly
Allows for quick money transfers
Customer service responsive to issues
Previously functional cheque deposit feature

Cons

Frequent crashes and bugs after recent updates
Notifications not working consistently
Cheque deposit function often fails
App slow to open and process transactions
Poor customer support when issues arise

Most mentioned

Cheque deposit feature is broken and unusable
App crashes frequently after updates
Users are not receiving transaction notifications as expected
App performance is noticeably slow compared to competitors
Issues with accessing the app and logging in reliably

User reviews

Hurrah! After so long I have now had outgoing transaction notifications on my joint account for 2 days in a row!! If I get a notice for incoming and it continues to work next month, we'll be back to five stars. Usually works well but recent issues. I no longer receive transaction push notifications. I did chat with support, which advised a number of customers have reported the issue and that it might be because the software team has changed something. Great. Can we get it back asap, please?

Nick Kitson, 2025-01-26

Notifications are none existent, even when you have them all turned on. Very concerning not having notifications when money is leaving your account. Very basic layout. You should be seeing all your transactions first thing, not a list of functions. Why does it take so long to open the banking app? You should be asked for your passcode to transfer money out. A little extra step of protection would be welcome. This app needs a lot of work to function more efficiently.