this token use to generate OTP for FIB online banking customers
By: Faisal Bank
Rating: 1.44
(330)
Permissions:
- android.permission.ACCESS_NETWORK_STATE
- android.permission.CAMERA
- android.permission.VIBRATE
- com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE
Size: 4.43M
Email: ac*****@faisalbank.com.eg
URLs: Website ,Privacy policy
Full description: See detailed description
Source: Google Play Store
Updated: a day ago
Ranking
User reviews
Pros
Cons
- The application does not work as intended.
- Many users experience issues with OTP verification, consistently receiving wrong OTP messages.
- Customer service is reported to be ineffective and unhelpful in resolving issues.
- The app has been non-functional for extended periods, with no significant improvements made over time.
- Users are frustrated with the lack of proper binding and activation processes.
Most mentioned
- Issues with OTP repeatedly being wrong or not functioning.
- The app is generally labeled as useless and frustrating due to its persistent errors.
- Customer service fails to assist users in troubleshooting issues.
- General complaints about the app being non-functional for long durations.
- Overall dissatisfaction with the development and maintenance of the app.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
User reviews
This application falls far below expectations. It raises concerns about whether it was developed by professionals or if the bank is unwilling to allocate sufficient resources for proper development. As customers, we deserve a much better service, especially from a bank that holds itself to high ethical and professional standards. If this subpar experience drives customers towards non-Islamic banks, the responsibility lies squarely with the bank. It's worth benchmarking with other banks' apps
by
Ahmed Higazy, 2025-01-16
doesn't work, will try calling call center on phone like we're in past century
by
Tysseer Harak, 2024-12-02
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