CIB OTP Token

Name: CIB OTP Token
Rating: 2.8085105 (2129 reviews)
Author: CIB Egypt

CIB OTP Token generates OTP used for performing 3rd party transactions

"CIB OTP Token" is an app that generates a One Time Passcode (OTP) for users of the Commercial International Bank (CIB) Egypt. This app is essential for authorizing 3rd party transactions outside of users' own accounts, ensuring that all online banking activities are secure and reliable. With its user-friendly interface, customers can easily manage their online banking needs while maintaining high levels of security.

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By: CIB Egypt

Downloads: 720,172

4.71K

Rating: 2.81

(2,129)

10 new ratings

Version: 4.30.5 (Last updated: 2024-07-21)

Version code: 43005

Creation date: 2016-01-27

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.READ_PHONE_STATE
com.google.android.finsky.permission.BIND_GET_INSTALL_REFERRER_SERVICE

Size: 4.74M

Email: so*****@cibeg.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 8 hours ago

Ranking

# 72,990 ▲ 178

User reviews

Pros

Cons

Frequent issues with generating and entering the correct OTP leading to user frustration
Removal of fingerprint authentication causing inconvenience
Difficult and confusing activation process that often leads to locking the app
Customer service is unhelpful and only suggests uninstalling and reinstalling the app
The app has bugs that cause it to reset or crash, making it frustrating to use

Most mentioned

Inability to correctly enter or generate OTP
Issues with app locking and requiring reactivation
Poor customer service experience
Frustration with the app resetting when switching between applications
Removal of biometric authentication features

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Something terribly wrong! I did all stuff to work the app mission.. Then am able to even generate that 4 no codes! YET CAN NOT ACTIVATE BY SOFT TOKEN IN CIB BANKING APP! I have to be on the otp app to regenerate the activation code.. back to cib app.. boom! It just does NOT work! I don't know what to do!

Mrs.Maha Salah, 2024-12-29

تطبيق عقيم. Activation is a nightmare, tip: when the cust service gent asks you to delete the app after deleting the cash and data don't delete it otherwise you will never be able to reactivate it and you will keep getting an error that the serial number is already activated. Had to ring cust service 7 times from abroad for someone to finally advise not to delete the app after clearing the cash and data. Other thing don't copy and paste the otp or the verification code you should handwrite it.