WATI - Team Inbox for WhatsApp

Name: WATI - Team Inbox for WhatsApp
Rating: 4.071429 (608 reviews)
Author: Clare.AI

Provide delightful customer support with this multi-agent chat tool for WA

WATI - Team Inbox for WhatsApp is a mobile app designed to help businesses manage customer support and marketing via WhatsApp. It offers features like a shared team inbox, WhatsApp broadcasts, quick replies, and contact management, enabling efficient communication for teams. Scale your business by harnessing the power of WhatsApp engagement with WATI, an official partner of WhatsApp Business APIs.

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By: Clare.AI

Downloads: 215,780

1.52K

Rating: 4.07

(608)

9 new ratings

Version: 3.20.4 (Last updated: 2025-03-23)

Version code: 418

Creation date: 2020-04-19

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS
android.permission.READ_APP_BADGE
android.permission.READ_CONTACTS

Size: 77.87M

Email: su*****@clare.ai

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 18 hours ago

Ranking

# 135,757 ▲ 173

Other rankings

#10 in whatsapp keyword 16 ▲ 4

User reviews

Pros

Integrations provided by WATI are superb and helpful for managing WhatsApp notifications.
Intelligent Chatbot for Automated Support saves a lot of time and boosts e-commerce sales.
The app has a lot of features that are beneficial for customer notifications and support.
Some users report that the app is easy to start and manage once it is working properly.

Cons

Severe issues with customer support, especially in certain regions like Kerala.
Frequent bugs and errors causing frustration, including login issues and message delivery failures.
Sudden and unexpected charges without proper communication or consent.
Problems with app functionality on specific devices after updates, leading to inability to access the app.

Most mentioned

Lack of effective customer support and communication with users.
Frequent bugs and errors, particularly related to login and messaging.
Unexpected charges and payments without user consent or clear information.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Not useful, no CUSTOMER Support in kerala

askar ameen, 2025-01-17

Dont use it, i told you this apps is to easy to get hack. Our client lost more than $1400 withdrawal on credit card without permission and Wati team doesnt care it all. This system is lack of customer services and protection.