Interakt for WhatsApp Business

Name: Interakt for WhatsApp Business
Rating: 3.4444444 (969 reviews)
Author: Jio Haptik Technologies Limited

Perfect your customer support on WhatsApp with interakt’s team inbox

"Interakt for WhatsApp Business" is an all-in-one tool designed to enhance customer support on WhatsApp. It features a shared team inbox that allows multiple agents to manage conversations effectively, instant replies, and an intuitive dashboard for better conversation management. Trusted by over 100 fast-growing companies in India, Interakt helps businesses scale up and connect with over 2 billion WhatsApp users. Sign up now for WhatsApp Business API access and streamline your business processes.

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By: Jio Haptik Technologies Limited

Downloads: 161,400

1.51K

Rating: 3.44

(969)

5 new ratings

Version: 1.31.1 (Last updated: 2025-03-24)

Version code: 90

Creation date: 2021-10-11

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.MICROPHONE
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS

Size: 61.60M

Email: he*****@interakt.ai

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 156,252 ▲ 618

Other rankings

#16 in whatsapp keyword 97 ▼ 3

User reviews

Pros

Cons

Frequent technical issues that disrupt service
Very poor customer support, including lack of responsiveness to issues
App slow and has performance issues, including delayed notifications and lagging responses
Inconsistent behavior with messaging features, such as disappearing messages and sync problems between devices
High subscription costs for features that may not work as advertised

Most mentioned

App does not show notifications consistently
Frequent downtime and technical glitches
Poor customer support experiences
Problems with sending and receiving messages
High subscription costs for limited functionality

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

App shows notifications just for 4 days. Then notification stops, then need to clear the app data to show notifications again. This proccess needs repeat every week. Bad experience. Now AiSensy launched mobile app, thinking to migrate.

Nisar Ahammed N, 2025-01-15

Their service is pathetic. I lost business for more than 10 days due to their technical fault and they couldn't figure out the issue. Worst part is they don't have whatsapp support or call support. I had to switch to another service provider