Ecobank Mobile App

Name: Ecobank Mobile App
Rating: 3.36 (48068 reviews)
Author: Ecobank

Ecobank Mobile app makes it super easy to bank on the go 24/7 .

"Ecobank Mobile App" is a convenient banking solution that enables users to manage accounts, send money, make payments, and get support easily from their mobile devices across 33 African countries. Experience the power of digital banking anytime, anywhere.

Free APK download

By: Ecobank

Downloads: 7,684,011

17.90K

Rating: 3.36

(48,068)

0.03

Version: 4.4.1 (Last updated: 2024-12-17)

Version code: 299

Creation date: 2016-10-18

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.AUTHENTICATE_ACCOUNTS
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.HIGH_SAMPLING_RATE_SENSORS
android.permission.INTERNET

Size: 101.77M

Email: ec*****@ecobank.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 17 hours ago

Ranking

# 15,119 ▲ 12

User reviews

Pros

App provides convenient access to banking services and transactions on the go.
Users find it beneficial for checking account balances and printing receipts.
When functioning properly, the app has good features and no bugs.

Cons

Frequent login problems and challenges with authentication methods (OTP delays and security questions).
Users are frustrated by the inability to log in after changing phones, which requires a visit to the bank for reactivation.
The app is slow and unreliable, often resulting in transaction failures and loss of funds during transfer attempts.
Poor customer service and difficulty in resolving issues, with many users unable to connect to a real agent.

Most mentioned

Problems with logging in (including OTP issues and debit card verification failures).
Inadequate customer service options, especially when using the chatbot.
Frequent transaction failures and difficulty in reversals.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I can't log in again. Any time I try to log in after putting my password it will tell me to verify with debit card. After putting all the necessary details it's keeps the me sorry, service is not available. Fix this please

Ndipmong Akpan, 2025-02-01

Terrible terrible terrible experience. The app has been prompting me to choose my country the whole day. It's not proceeding anywhere past that. Not even an option to fill in my contact.