SWEPCO

Name: SWEPCO
Rating: 4.11 (453 reviews)
Author: American Electric Power

Pay your bill, report an outage & more with the SWEPCO customer mobile app

"SWEPCO" is a user-friendly Android app that allows customers to manage their accounts seamlessly. With features like bill payment, outage reporting, and energy usage tracking, users can view real-time account balances, check outage status, and make automatic payments. The app also offers paperless billing options and the convenience of a 'Remember me' feature for easy login. Everything you need to manage your electricity service is now at your fingertips.

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By: American Electric Power

Downloads: 94,714

266

Rating: 4.11

(453)

0.04

Version: 1.19.3.3485.3 (Last updated: 2025-03-20)

Version code: 3485

Creation date: 2017-12-12

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.READ_EXTERNAL_STORAGE
android.permission.RECEIVE_BOOT_COMPLETED

Size: 23.68M

Email: ap*****@aep.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 199,414 ▼ 272

User reviews

Pros

User-friendly interface.
Ability to see monthly bills.
Reporting outages is easy.

Cons

Frequent login issues (passwords and fingerprint not recognized).
Requires website redirect for many functions (billing information changes, payment).
App often states 'something went wrong on our end'.
Connectivity issues (only works on WiFi for some users).
Overall app functionality has declined with updates.

Most mentioned

App frequently has login issues.
Limited app functionality requiring website access.
App reliability has worsened with recent updates.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Fingerprint can't login then forced to update still don't work. Waste of time just bookmark the website in an out done

Cary Vanden Heuvel, 2024-10-06

You cannot change your billing information on the app. It has to be online through Google. Which is a wonderful way of getting hacked. The app should be able to change access your billing information change your billing payment information. Without having to do two stats. One having to do with google. To Swepco website. It should be abled to be changed on the app. The information should be readily available for omt purpose. Rather than causing NSF AND OR LATE PMTS. They do not work I'm tandem