Reviews of HSBC Singapore

Date	Author	Comment
2025-02-04	海风一样的自由	Been trying to log in since end Jan until today just keep directing me back to the log in screen! Tried using laptop to log on with password and verification code and what I got us "LOG OFF SUCCESSFUL"????? The only bank I had so many issues with, get late finance charge whereas I made payment on time and chat with the agent saying it was an error, and this error wasn't auto correct until I notice it after 2 weeks :) ya all better be careful with the finance charges
2025-01-21	Ratan Lal	There is significant potential to enhance the presentation of the mobile app. Currently, the user interface lacks visual appeal and engagement, resembling the simplicity of recording accounts on plain white paper.
2025-01-12	Grayson Seah	Stuck on a log in loop. Keeps bringing me back to the log in screen. 2025 and they still can't get an app to work. How am I supposed to trust them with my money? Get out while you can. I'm cancelling everything with HSBC. BYE BYE
2025-01-07	SH T	Lousy apps and services. Apps do not work and call hot line, on hold for 15 min and not agent to answer.
2024-12-31	Revathi Dhanapal	Not able to log in, saying I'm having apps that are a threat and doesn't allow me to continue
2024-12-22	coughargh	Why can't user see own credit card statement balance (NOT outstanding balance) without download it? Every single other banking apps let me see and directly pay my statement balance without go thru the hassle, why only hsbc incapable to do it?
2024-12-22	Valerie Tan	Lousy app, cannot even login, fire your lousy IT department!! The only banking app where it only recognised 1 device 🙄 damn stupid app, it doesn't even allows you to login once you've installed the app on your new phone!!
2024-12-19	Alvin wong	The worst banking app I had ever use. I had detect a fraud transaction, I want to raise a dispute on the app. But there isn't this function, I waste 5-10mins of my time call the call center. The operator told me that HSBC practice is to mail me a dispute letter, fill in the form and send back to them. What era is HSBC in? Fraud transactions are so common nowadays, and you expect the customer to go through all the Hussle. Even worse is I never received the letter and my card is not replaced. -_-
2024-12-12	Darren Ho	The rewards redemption DOES NOT WORK. Redeemed a Golden Village e-gift card but could not get to reveal the card details (which you need to use it) because of a processing error. Tried to get support from both GV and HSBC but they were both very unhelpful (HSBC couldn't even get through their automated voice line when I called. Absolute rubbish customer support). Wasted my points. What a scam. On customer support, the entire thing is run by bots so good luck to get any help with your issues
2024-12-06	Anna & Brian	The app displays : "Service unavailable" Why do I get this message after updating the app ?

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