easy (EzCab) - Easy Ride

easy(EzCab) is Malaysia e-hailing apps offers transport booking service

easy (EzCab) - Easy Ride: E-Hailing in Malaysia

easy (EzCab) - Easy Ride is an intuitive e-hailing app in Malaysia that offers a seamless transport booking service for taxis, private cars, and luxury vehicles. With a focus on passenger safety, it features an in-app SOS button and real-time ride tracking. Users can book rides in various regions, enjoy multiple payment options, and receive assistance from a dedicated call center, making every journey safe and enjoyable.

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App stats

By: EzCab Sdn Bhd

Downloads: 475,471

Rating: 1.88

(2,333)

Version: 2.73 (Last updated: 2023-06-12)

Creation date: 2013-09-14

Email: su*****@ezcab.com.my

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 90,859 ▼ 232

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Discounts available, such as Touch 'n Go discount.
E-wallet payment options like Boost and TNG.
Potentially lower competition with Grab in certain areas.

Cons

Difficulty with registration and receiving activation codes.
High prices compared to competitors like Grab.
Poor driver availability and frequent cancellations.
User interface is frustrating and not user-friendly.
Delayed arrival times and inaccurate estimated wait times.

Most mentioned

Registration issues and inability to sign in.
High fares compared to other e-hailing apps.
Drivers cancel bookings regularly.
Frustrating app performance and usability.
Inconsistent service and unreliable drivers.

User reviews

This Ezcab is under Public cab before, but now I don't know. I have been trying to sign in/up for many. Then they kept mentioning that I had registered. If the person registered and why cannot get in. That's very bad in service. So I don't find that Ezcab is doing a good job. There's nothing to with the driver, it's the company.

Katy Lee, 2023-07-12

Tried to register today but activation SMS code never arrives after tried for 20 mins. Not sure temporary server down or other reason. Please fix as soon as possible otherwise no choice but uninstall it since unusable.