Direct Energy Account Manager

Name: Direct Energy Account Manager
Rating: 4.645299 (3032 reviews)
Author: Direct Energy

Manage your energy from anywhere

"Direct Energy Account Manager" is a user-friendly app for Texas and Northeast/Midwest customers to manage their energy accounts, monitor usage, pay bills, and more, all from their Android device. Key features include bill payment, plan management, energy monitoring, and integration with electric vehicles and smart home devices. Stay connected and in control of your energy usage with ease. Visit directenergy.com/app for more information.

Download

By: Direct Energy

Downloads: 189,236

504

Rating: 4.65

(3,032)

0.01

Version: 10.0.0 (Last updated: 2025-03-28)

Version code: 1743178816

Creation date: 2013-09-06

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CALL_PHONE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_BASIC_PHONE_STATE
android.permission.READ_EXTERNAL_STORAGE

Size: 141.41M

Email: ga*****@care.directenergy.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 11 hours ago

Ranking

# 144,687 ▲ 11

User reviews

Pros

Easy to use and navigate for checking electricity usage and paying bills.
Fingerprint login feature is convenient.
Helpful customer service.
The app shows billing and account information when it works properly.

Cons

Frequent technical issues and crashes.
Difficulty logging in, with many users reporting wrong credentials.
App does not consistently reflect accurate billing or usage data.
Frustration with lack of timely support or resolution from the company.

Most mentioned

The app frequently crashes or logs users out.
Issues with payment processing and account management.
Inconsistency between app data and website data.
Long-standing technical problems with no resolution.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

The new app is simple and easy-to-use but provides a way to monitor my electricity usage and pay my bill. Convenient and useful and of course the fingerprint log in makes it easy. 2 years later and I stand by my review.

glenn smith, 2024-12-12

Very easy to use for us on disability just wish I could get more text notifications on fees for late payments so it wouldn't stay so high. But great rates always helpful in CS. I haven't ever had any problems with service, important to remember electricity is up with all services and products but stick w/DE recommended to retired, S.S.B, SSI ect they really do help. MoMA switching at end of contract w,prover.