Contact Energy

Name: Contact Energy
Rating: 4.142857 (4873 reviews)
Author: Contact Energy

Keep an eye on your account wherever you might be, anytime you like.

"Contact Energy" is an Android app that allows users to easily monitor their energy usage, account balance, and bills. With features like reviewing usage history for up to 15 months, making bill payments, and managing service plans, users can efficiently handle their energy accounts. Additional functionalities include updating household details and accessing transaction history for the past year, making it a comprehensive tool for energy management on the go.

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By: Contact Energy

Downloads: 276,635

688

Rating: 4.14

(4,873)

4 new ratings

Version: 3.0.8 (Last updated: 2025-02-21)

Version code: 3001001

Creation date: 2016-07-26

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.INTERNET
android.permission.READ_EXTERNAL_STORAGE
android.permission.RECORD_AUDIO
android.permission.SYSTEM_ALERT_WINDOW
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE

Size: 65.86M

Email: he*****@contactenergy.co.nz

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 6 hours ago

Ranking

# 119,805 ▲ 6

User reviews

Pros

Easy to navigate when it works
New look is appreciated by some users
Concept of the app is good

Cons

App is extremely slow and struggles to load
Frequent crashes and failure to function correctly
Incorrect billing information and payment issues
New updates have reduced functionality and usability
Unable to save credit card information for payments

Most mentioned

App crashes or fails to load
Slow performance and loading times
Issues with the accuracy of billing and usage data
Frustrations with the latest updates making the app worse
Can't log in or use basic functions like paying bills

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Hey! Sorry its taken a long time to reply, we have been getting lots of messages! Since it's been over 24 hours, WhatsApp only lets us send pre-approved messages until you respond :-( If you still need help, please reply 'Yes' and we can help you shortly :-)

Derek Lam, 2025-01-06

When it works, it's great, easy to navigate or pay a bill. The problem is that the majority of the time, it fails launch, freezes/hangs and is unusable. Have given this app many chances and check back every now and then. Until it works more than 1 of 20 times, it's un-installed. Cant recommend, just rely on my email and direct payment.