Reviews of Vitelglobal
List of user reviews and ratings for Vitelglobal
Total ratings
4.22
(Rating count:
683)Review summary
Pros
- Good call quality noted by multiple users
- User-friendly app for some users
- Affordable international rates
- Responsive customer support mentioned positively
- Convenient for business communication
Cons
- Frequent issues with call connectivity, particularly over WiFi
- Low voice quality and frequent voice breaks
- Poor user interface and design complaints
- Slow message service and delays in sending messages
- Lack of proper response from customer support on technical issues
Most mentioned
- Issues with calling over WiFi
- Voice quality problems
- Poor user experience/UI
- Disconnected calls
- Slow message delivery
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.40
All time rating average:
4.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-23 |  | | VitelGlobal has really improved the way I communicate! The call quality is super clear, the app is easy to use, and the service is always reliable. Definitely recommend it! |
| 2024-12-23 |  | | Love the Vitel Global app! Clear calls, great international rates, and an easy-to-use interface. Perfect for staying connected affordably. Highly recommend |
| 2024-12-23 |  | | User friendly app and prompt customer support. |
| 2024-06-23 |  | | The application does not follow even a single good user design or user experience principle. The UI/UX could literally be made so much better with just some minor changes but, unfortunately they're not interested in doing it. Makes using the app extremely confusing, so much so that I don't want to use it or recommend other people to use it. Lot of better options out there, both UI-wise and feature-wise. |
| 2024-02-14 |  | | Very bad experience with Vital. It's message service is very very slow, it shows after two mins of typing a sentence. Layout is poor and complex functions make it difficult to use. |
| 2023-07-23 |  | | Worst update Can't able to read text message and codes which are viewing complete blue which is not viewable. |
| 2023-06-27 |  | | Doesn't work with Wifi. Returns errors. Losing incoming and outgoing imp calls. When using Mobile data everything is excellent however it's an additional investment on Data when I already have good wifi. The app developers have to fix this. This is really weird and very uncomfortable. |
| 2023-05-12 |  | | While calling candidates the sound decreased itself .Hard to hear candidates voice. Please improve sound quality. Rest app is good |
| 2023-05-01 |  | | Doesn't work on WiFi, no proper response from team, low voice, sometimes even on mobile data go calls goes very irritating Connected so many times with backend team but no proper response |
| 2022-12-15 |  | | Very worst app that I have ever used. Always having issues with calling and whenever I troed calling it shows error message |
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