SSGC Customer Connect

Facilitating customers through reliable and user-friendly mobile application
"SSGC Customer Connect" is a mobile application designed to streamline gas service management for customers, offering features like billing information, complaint management, and quick access to nearby facilitation centers. With real-time data and a focus on convenience, it allows users to view past records, file complaints, and report emergencies effortlessly. The app aims to enhance community service by making essential information available at your fingertips, ensuring a hassle-free experience 24/7.
By: SSGC
Downloads: 428,878
1.94K
Version: 3.1.9 (Last updated: 2024-11-01)
Version code: 56
Creation date: 2020-09-24
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.CALL_PHONE
  • android.permission.CAMERA
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_MEDIA_IMAGES
  • See more
Size: 27.60M
Full description: See detailed description
Updated: a day ago

Ranking

User reviews

Pros
    Cons
    • Complaint section not working
    • App frequently crashes or closes unexpectedly
    • No customer support response or assistance
    • Payment and billing information not updating properly
    • Bugs affecting usability, such as dropdown menus malfunctioning
    Most mentioned
    • Complaint option not functioning
    • App crashes when attempting to lodge complaints
    • No response from customer support feature
    • Issues with payment and bill visibility
    • Various bugs hindering functionality
    These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
    User reviews
    I'm highly frustrated with the application's lack of support. The chat feature appears to be unmanned, and I've been unable to submit a complaint. Additionally, the help function is not working. To improve user experience, I suggest investing in a more reliable support system. As it stands, I've found the application to be disappointing and unusable.
    by Obaid Siddiqui, 2025-01-26

    Not good at all. Neither entrain nor responding to their customers. Always updat their status as "completed" without solving the problem .
    by shaista fatima, 2025-01-25
    View all user reviews

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