United Utilities: Your Water

Name: United Utilities: Your Water
Rating: 2.6153846 (3819 reviews)
Author: United Utilities PLC

Manage your water account: Pay bills, submit meter readings and more

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"United Utilities: Your Water" is a convenient Android app that allows users to manage their water accounts seamlessly, enabling quick payments, meter readings, bill access, and reporting water supply issues, all from their mobile devices. Download the app today for hassle-free water account management.

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By: United Utilities PLC

Downloads: 382,033

2.17K

Rating: 2.62

(3,819)

0.20

Version: 3.9 (Last updated: 2025-03-19)

Version code: 249

Creation date: 2017-05-10

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.INTERNET
android.permission.READ_EXTERNAL_STORAGE
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WAKE_LOCK
android.permission.WRITE_EXTERNAL_STORAGE

Size: 53.18M

Email: Cu*****@uuplc.co.uk

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 8 hours ago

Ranking

# 101,945 ▲ 186

User reviews

Pros

Easy to use and navigate
Effective for submitting meter readings
Good customer support when contacted
Provides clear information on account balance and payments

Cons

Limited functionality (e.g., cannot view detailed usage history or set up direct debit payments)
Awful customer service regarding refunds and account issues
Issues with app stability (e.g., crashes and inability to connect to the server)
Lacks essential features found in competitor apps, such as graphical representation of data

Most mentioned

Problems with refund and customer service
Desire for features like detailed usage history and payment options
App functionality issues such as crashes and connectivity problems
Simplicity and ease of usage for submitting meter readings

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Poor. Still taking money off me even though my bill is in credit. This has been addressed as of now. But we shall see if it is actually done properly. It'll take 8 weeks to do. But the lady I spoke to was very helpful. Thank you 👍