City Utilities – My Account

Name: City Utilities – My Account
Rating: 4.02 (553 reviews)
Author: Smart Energy Water

My Account lets you pay bill & view usage from convenience of your mobile device

"City Utilities – My Account" is a mobile app that allows users to conveniently manage their utility accounts. With features like bill payment, usage monitoring, outage reporting, and notification setups, it provides an efficient way to track and manage your utility services directly from your device. Start saving time and ensuring you're always in control of your utilities with this user-friendly app.

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By: Smart Energy Water

Downloads: 66,879

306

Rating: 4.02

(553)

0.03

Version: 1.7 (Last updated: 2023-04-10)

Version code: 36

Creation date: 2021-04-19

Permissions:

android.permission.ACCESS_ASSISTED_GPS
android.permission.ACCESS_CELL_ID
android.permission.ACCESS_COURSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS

Size: 16.22M

Email: cu*****@cityutilities.net

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: 20 hours ago

Ranking

# 232,374 ▲ 392

User reviews

Pros

Easy to navigate and use for bill payments
Provides detailed usage tracking and energy-saving tips
Customer service is friendly and helpful
Convenient to check account information and pay bills

Cons

Frequent crashes and glitches
Issues with auto pay and incorrect billing information
Poor user interface and navigation
Inability to plan future payments leading to late fees
App fails to update after payments, leading to duplicate charges

Most mentioned

App crashes often
Auto pay feature mishandles payments
User interface is clunky and difficult to navigate
App does not update payment status correctly
Issues with logging in and accessing account information

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Being a new customer and not having a paper copy of a bill or able to get account info online to enable app to prepare for bill is ........... counterproductive ??

Carl Kiskis, 2025-02-02

I really like this app. I can pay my bill there, see the usage I go through, other important information. Real easy to find what I want, easy to navigate for this old lady. Lol 👍