Reviews of TrueCoverage
List of user reviews and ratings for TrueCoverage
Total ratings
3.77
(Rating count:
521)Review summary
Pros
- The coverage setup process is reportedly easy and efficient.
- Customer service agents are described as helpful, patient, and friendly by some users.
- Some users found the app useful for tracking renewals and coverage once it worked.
Cons
- The app frequently fails to load or crashes, causing frustration among users.
- Many users reported poor customer service, including being hung up on or not receiving help.
- Users have concerns regarding the legitimacy of the service, claiming issues with the promised benefits and subsidies.
Most mentioned
- The app does not work or load properly, with repeated messages about problems occurring.
- Users experienced issues with customer service and support, including unhelpful agents and being hung up on.
- Problems with the validity of information entered into the app, leading to inability to use it effectively.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.40
All time rating average:
3.77
Upgrade to see all 23 reviews
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-07 |  | | I have yet been able to log into this app after day 1: Update: called the number provided and said call couldn't be completed as dial |
| 2024-11-15 |  | | is something wrong with the app it won't open |
| 2024-11-11 |  | | The app does not load anymore. I tried to go to y'all's website to login but there are issues there too. |
| 2024-11-04 |  | | Can you guys fix this dam app it use to work but now all it says is something went wrong after I've updated reinstalled an still does nothing I think it's just ridiculous. |
| 2024-10-09 |  | | My app wont come up it just says try again something went wrong . Ive uninstalled and reinstalled several times . This app sux. |
| 2024-10-02 |  | | I've tried for the last 3 days to open the app at random times throughout the day and it keeps telling me "oops! There seems to be a problem. Please try again later" 3 days seems excessive for an app to not work. |
| 2024-09-27 |  | | Scam is the best word to describe these services ,your app will work for only the first week then never again, this way they dont have to pay out any medical bills and they can take your money and run. i just found this app still aint working recently when i started coughing up blood and now im gonna have to pay outve pocket |
| 2024-09-23 |  | | When I first downloaded this it worked great for me and now I can't even get it to load up I got the insurance I needed but need to get into the app to see if I can renew the insurance and it won't let me |
| 2024-07-09 |  | | I keep getting a message that says for security reason cannot open app |
| 2024-01-16 |  | | The coverage was easy to setup and the customer service agents was very helpful, patient and friendly. I would recommend it to my friends. |
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