TrueCoverage

TrueCoverage Member App
"TrueCoverage" is a comprehensive mobile app designed to streamline health insurance management. With features like personalized dashboards, document uploads, and prompt support, it empowers users to take control of their healthcare journey with ease and convenience.
Downloads: 170,533
39
Rating: 3.77
(521)
Version: 2.3.1 (Last updated: 2024-07-10)
Version code: 33
Creation date: 2020-10-24
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.USE_BIOMETRIC
  • android.permission.USE_FINGERPRINT
  • android.permission.VIBRATE
  • See more
Size: 25.14M
Full description: See detailed description
Updated: a day ago

Ranking

User reviews

Pros
  • The coverage setup process is reportedly easy and efficient.
  • Customer service agents are described as helpful, patient, and friendly by some users.
  • Some users found the app useful for tracking renewals and coverage once it worked.
Cons
  • The app frequently fails to load or crashes, causing frustration among users.
  • Many users reported poor customer service, including being hung up on or not receiving help.
  • Users have concerns regarding the legitimacy of the service, claiming issues with the promised benefits and subsidies.
Most mentioned
  • The app does not work or load properly, with repeated messages about problems occurring.
  • Users experienced issues with customer service and support, including unhelpful agents and being hung up on.
  • Problems with the validity of information entered into the app, leading to inability to use it effectively.
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
I have yet been able to log into this app after day 1: Update: called the number provided and said call couldn't be completed as dial
by Stephanie Satchell, 2025-01-07

The app does not load anymore. I tried to go to y'all's website to login but there are issues there too.
by Tay trejo, 2024-11-11
View all user reviews

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