Subway - UK & I

absolutely awful app, constant problems with login, doesn't seem to be able to use biometrics. And when you can't login it directs you to a page called "app support" or something like that but when you spend ages filling out all the fields you find all it does it allow you to review some store!!!!! Nothing at all to help with the continuous login screw ups. At least the old rewards system and app worked!!!!!

Constant upgrades and login changes. You turn up in a store to add your rewards and find the app requires a download. There is poor signal. The staff tell you not to worry and you can scan the barcode to claim your reward. You try later and find out they were either lying or wrong and don't know their own programme.