Commonwealth CU Go Mobile
Commonwealth CU Mobile Banking allows you to bank on the go!
Total ratings
4.76
(Rating count:
1,125)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Convenient for checking balances and transferring funds
- Good customer service experiences
- Mobile deposit feature is appreciated when it works
- Easy to use interface for basic banking functions
- Quick access to account information and quick balance feature
Cons
- Frequent technical issues and app glitches
- Problems with password and login management
- Mobile deposit functionality issues
- Inconsistent display of account balances
- Requires repeated logins and verifications, especially after updates
Most mentioned
- App frequently has technical errors and glitches
- Mobile deposit issues and ineligibility problems
- Password and login difficulties
- User dissatisfaction with the need for constant re-authentication and verification
- Customer service is generally good but app functionality remains a major concern
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User reviews
Recent rating average:
3.30
All time rating average:
4.76
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-31 |  | | The online experience has been terrible. Both the app and the website are ridiculous. I've spent my entire lunch hour getting logged in. Had to reset the password and it sends me text messages and emails over and over and over again. I think I finally got in after about 45 minutes of being jerked around. I am very tempted to close my account and seek other services. The only reason why I put up was it at all is my credit reading has improved since I've used this prepaid card |
| 2024-12-06 |  | | I love this credit union! Always so pleasant and helpful. Great people here. I also love the services they provide. |
| 2024-12-04 |  | | Very easy to use. I've had it for years and I've only had about 4 times that I got a technical error and had to use a computer to access my online account l. |
| 2024-09-15 |  | | My original 1 star review was 12/21/23 I definitely love Commonwealth credit Union, and wouldn't go back to a regular bank. But the app is definitely trash when it comes to "remember password" Or " Remember login" good luck with that. I'm no web developer, but I don't think the person that designed this app is either. |
| 2024-08-06 |  | | Exceptional banking experience would highly recommend if your in the Commonwealth or even abroad. |
| 2024-05-27 |  | | App is defective. It won't work if connected to external monitors. There's nothing in the app permissions that restrict its usage to only the phone's built in screen. Absent permissions in Android settings, this app isn't authorized by the user to make decisions as to what kind of displays it will work on. PERMISSIONS EXIST FOR A REASON-THE USER MAKES THOSE DECISIONS, NOT THE APP DEV. EVEN THE APP DESCRIPTION IS DECEPTIVE-"ALLOWS BANKING ON THE GO"?!? NO-it allows banking on permitted screens. |
| 2024-03-23 |  | | Love the convenience of this app. I can check balances and transfer funds between accounts at any time and mobile deposits make life so much easier. Works great. |
| 2024-02-22 |  | | Always pleasant to speak with on the phone but I do wish that I didn't have to login on a computer to verify my login credentials every few months and bc of this the process to login on my phone takes longer. I do love their Christmas savings program!! |
| 2023-09-30 |  | | The quick balance feature is good. A lot of options. Sometimes the options don't mean what I think they mean, which can be frustrating, but the learning curve goes on.. lol |
| 2023-04-15 |  | | Inaccessible faulty app. Operator said it was something wrong with my 3 month old phone. (Android 10), which worked fine before last ccu app update. Doesn't work since last update. Website is faulty also. Operator wouldn't transfer me to tech assistance. Can't pay my bills. Terrible bank, in every way. Their website has always been poorly designed. |
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