Resident App

Resident App makes it easy to request service from your community team.

Resident App - Easy Community Service Requests

"Resident App" is a user-friendly mobile application that enables residents to submit service requests, report issues, pay rent, and communicate with their community team efficiently. Stay informed throughout the process and provide feedback to improve services. Ideal for residents in SightPlan-enabled communities, the app is an essential tool for seamless communication and service management. Contact your property manager to find out more.

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App stats

By: SightPlan

Downloads: 232,470

584

Rating: 2.75

(587)

1 new ratings

Version: 2.13.1 (Last updated: 2024-03-28)

Version code: 85

Creation date: 2018-01-07

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS
android.permission.READ_APP_BADGE
android.permission.READ_EXTERNAL_STORAGE
android.permission.READ_MEDIA_IMAGES
android.permission.RECORD_AUDIO

Size: 10.41M

Email: he*****@residentservice.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 130,630 ▼ 388

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Service requests work well
Written feedback from maintenance staff is appreciated
The app was functional in the past
Designed nicely

Cons

Inconsistent login issues
Cannot attach existing photos to service requests
Slow loading times and glitches
Limited options and functionality
Frequent errors when trying to reset passwords

Most mentioned

Users cannot log in or the app does not recognize their credentials
Inability to attach photos from the camera roll for service requests
App has glitches leading to frustration and dissatisfaction
Frequent reinstallation needed to troubleshoot issues
Users are dissatisfied with customer service responses regarding app problems

User reviews

If I could gice a zero I would. I have to continuously sign up over and over again. Also when I try to reset password I never receive the new link. This app is completely useless and will verbalize at community meeting and will write administration

W Dean, 2024-10-06

I do not seem to be able to add an existing photo when opening a service request. I can only do it from the camera on my phone when opening an issue. This is very bothersome and the web portal on my desktop browser does not seem to support that either.