Resident App

Resident App makes it easy to request service from your community team.

Resident App - Easy Community Service Requests

"Resident App" is a user-friendly mobile application that enables residents to submit service requests, report issues, pay rent, and communicate with their community team efficiently. Stay informed throughout the process and provide feedback to improve services. Ideal for residents in SightPlan-enabled communities, the app is an essential tool for seamless communication and service management. Contact your property manager to find out more.
Install from Google Play Store

App stats

By: SightPlan
Downloads: 232,540
654
Version: 2.13.1 (Last updated: 2024-03-28)
Version code: 85
Creation date: 2018-01-07
Permissions:
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.INTERNET
  • android.permission.MODIFY_AUDIO_SETTINGS
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_APP_BADGE
  • android.permission.READ_EXTERNAL_STORAGE
  • android.permission.READ_MEDIA_IMAGES
  • android.permission.RECORD_AUDIO
  • See more
Size: 10.41M
Full description: See detailed description

Ranking

Other platforms

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User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Service requests work well
  • Written feedback from maintenance staff is appreciated
  • The app was functional in the past
  • Designed nicely
Cons
  • Inconsistent login issues
  • Cannot attach existing photos to service requests
  • Slow loading times and glitches
  • Limited options and functionality
  • Frequent errors when trying to reset passwords
Most mentioned
  • Users cannot log in or the app does not recognize their credentials
  • Inability to attach photos from the camera roll for service requests
  • App has glitches leading to frustration and dissatisfaction
  • Frequent reinstallation needed to troubleshoot issues
  • Users are dissatisfied with customer service responses regarding app problems
User reviews
If I could gice a zero I would. I have to continuously sign up over and over again. Also when I try to reset password I never receive the new link. This app is completely useless and will verbalize at community meeting and will write administration
by W Dean, 2024-10-06

I do not seem to be able to add an existing photo when opening a service request. I can only do it from the camera on my phone when opening an issue. This is very bothersome and the web portal on my desktop browser does not seem to support that either.
by Tracy Carver, 2024-10-02
View all user reviews

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