Reviews of SECNY FCU Mobile App
List of user reviews and ratings for SECNY FCU Mobile App
Total ratings
4.32
(Rating count:
155) Upgrade to see all 21 reviews
User reviews
Recent rating average:
3.00
All time rating average:
4.32
Upgrade to see all 21 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-23 |  | | Occasionally experience confusing/conflicted information re: bill pay processing and account statement balance |
| 2023-12-14 |  | | Once you are logged into the app, it does what it needs to do. Getting logged in has been a constant pain for years. Verification texts do not come through in time and sometimes the voice call feature is never received. The app doesn't seem to hold onto the saved password for long as well. |
| 2023-11-24 |  | | Been a user since 2017, and it's been consistently good, with tons of UI updates that've made the experience much smoother and more pleasant to look at. It does disable my fingerprint login on occasion, and that they tend to lock me out due to maintenance at unlucky times. They also flag my card unnecessarily, and it'd be really convenient if I could dispute them in-app. Still couldn't ask for much better in terms of providing a sleek way to access my money on the go and on my time. |
| 2023-11-13 |  | | Great app except you can't screenshot your transfers. Kills me they disable this feature like somehow not being allowed to take a picture of the app makes it so much more secure 🙄 |
| 2022-11-09 |  | | Extremely frustrating design and poor functionality. This app feels like it doesn't want to exist. It does how ever actually, eventually after 45 minutes of repeated failure of the back end and frustrating pointless repetitive security. Secny needs to pump like 100 grand into hiring people to fix this app, because it pales in comparison to others. And the ux suffers greatly. The fact that I can set it up to show me my account bandage without logging in prove they know. |
| 2022-08-20 |  | | SECNY is a credit union that locks their members out of their own accounts for the most minor charges, so of course this app does the same. Better off using literally any other bank/credit union than this one. |
| 2022-08-07 |  | | Convenient for paying bills, transfering, etc, but there are often times difficulty signing in, no notifications and option to update personal information |
| 2022-04-05 |  | | The app has issues with the developer tools in Android that are not easily resolved because the error message it throws lasts 1/2 a second. The app will tell you it accepts checks then later deny them if FOR MOBILE DEPOSIT ONLY SECNY FCU isn't written on each check and throws no alert that it denied them. If you deposit checks at the bank they immediately show up as pending, this is not the case with the app. I would not recommend using this app, the customer support is terrible also. |
| 2022-03-20 |  | | My application wont open anymore since the new update. Although when the app did work it was perfectly fine and I didnt have a problem until now. Please help I would like to see my account again. |
| 2022-01-20 |  | | I mostly love the app. To be clear, I'm glad there's an app at all. I just wish it would connect directly to the credit card payment site so I didn't have to log in through a browser when i want to make a payment on my credit card. But just for checking balances and transferring money from one account to another, it's great! |
Upgrade to see all 21 reviews