Reviews of Quidax - Buy & Sell Bitcoin
List of user reviews and ratings for Quidax - Buy & Sell Bitcoin
Total ratings
3.95
(Rating count:
4,716)Review summary
Pros
- Fast deposit and withdrawal process has been commended by several users.
- Good customer support that is responsive and helpful according to user experiences.
- User-friendly interface and ease of use has been highlighted positively by some users.
Cons
- App performance is slow and often lags, causing frustration during trading and navigating the app.
- Frequent issues with deposits not reflecting and inability to withdraw funds, leading to user dissatisfaction.
- High withdrawal fees and discrepancies in exchange rates noted by multiple users.
Most mentioned
- Slow app performance and issues with lagging
- Problems with fund deposits and withdrawals
- Responsive customer service and support
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
3.00
All time rating average:
3.95
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-02-03 |  | | I've only used my Quidax App sparingly in the past two years and, as a matter of fact, was more afraid to keep using it given some of the complaints that I've read online. However, today, I decided to gain a personal experience so, I tried Fiat deposit and withdrawal to and from Quidax via my Pocket App which I have also never used before. I must say that the ease and speed with which both operations (Deposit and Withdrawal) were executed are so, so commendable. Smooth and fast. Kudos, Quidax! |
| 2025-02-01 |  | | after crediting my account, it automatically logs me out and cancel my transaction, without funding me, the app is worst than the former, even your customer care is not active, I'm not impressed at all |
| 2025-02-01 |  | | I'm giving it 2 Stars because the support service are very helpful,they have one of the best support service ever.I made a deposit of N95,600 to the account details that was generated but didn't receive it,a reversal of N10,600 was sent back to me And when I messaged the support to complain..they've been really helpful by actively responding to messages as their role requires.They told me to be patient for 7-14days to get the complete reversal of my initial deposit.Please work on making it Short |
| 2025-01-31 |  | | Still navigating through the app. Sp far it's a great platform. But it seems the rates are high. |
| 2025-01-25 |  | | The app is not fast, it's chart signal does not explain market trend clearly, it still need some fixtures. But their a lot of coins or currency to trade or invest. |
| 2025-01-19 |  | | You guys have a long way to go before you can stand as strong as Binance and the other CEX, I know it's not easy but am rooting for you. I made transfer to my Quidax account but the money is not yet reflecting on my dashboard it's been 2hours now please rectify these. If am doing a trade and I go out of the app and come back it automatically takes me back to the homepage after logging in. All what I was doing I have to restart it again. Please fix these. |
| 2025-01-16 |  | | Good evening team builders, I most say that you guys had done a great job and it deserved a good thanks you, Pls you guys should add some more coin and also make it easier for people should use wallet address to deposit coin like each coin in the app should have a address in it. Pls and thanks you for listening 🎧 Don't forget also to bring down the withdrawal fees is to high or let me say just leave it like that is good just in prove the app |
| 2024-12-23 |  | | Well, I rated This app 2 stars within last few months just cause it was really slow and frustrating. I would really love to appreciate the quidax team for their improvement, the improved not only their network speed, customer services and ability to actually enjoy the all like other exchanges, it's really a wonderful experience. I love how the reacted to the complains of their users❤️, anyone looking for an easy access to crypto with naira, try quidax 💯 thanks again |
| 2024-12-21 |  | | This application is extremely Cool though, everything seems so simple and correct good work done, I just experienced the best from the app , from now I'll be glad to use it continuously cause it's very great. Everything about it is so good 🏧🥂🥂✅✅🤝🤝🤩🤩🔥🔥💪💪 |
| 2024-12-20 |  | | It's quite interactive and user friendly. Although, i have not dived into the app so much still exploring, I want to see the button where you can send and receive token (eg. USDT). i bought with naira and swapped to USDT but can't see where i can send it out on a particular network say for instance, USDT TRC20 to external exchange. I'll give u more stars if my questions are given answers timely. This will help me recommend this project to other friends of mine. Thanks |
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