Reviews of SPOKO – smart money transfers

List of user reviews and ratings for SPOKO – smart money transfers

Total ratings

4.23 (Rating count: 12,083)

Review summary

Pros
  • Fast transfer service
  • Reliable for sending money to Nigeria
  • Good customer care for solving issues
  • High exchange rates compared to other apps
  • User-friendly interface
Cons
  • Account blocking issues and poor verification process
  • Inconsistent fees and misleading advertising regarding zero commission
  • Customer service is unresponsive or provides generic replies
  • Transactions can be pending for long periods
  • Technical glitches and errors during money transfers
Most mentioned
  • Account verification and blocking
  • Customer service issues
  • Hidden fees and misleading commission structure
  • Speed of transactions
  • Reliability of service
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for SPOKO – smart money transfers on Google Play Store
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User reviews

Recent rating average: 2.20
All time rating average: 4.23
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Rating filters

5 star
20% (4)
4 star
0%
3 star
10% (2)
2 star
5% (1)
1 star
65% (13)
Date Author Rating Comment
2024-03-16
Forgone
Please, be honest with your customers. You charge 3% for transfer from Poland to Ukraine (calculated for 1000 PLN transfer). It would be much better to just show it to customers and don't lie to them about zero comission fee and better exchange rate. I know that you have to earn as a company. That's not the problem. The problem is that you are not honest with your customers. It may be caled fraud, actually.
2022-12-07
Deravicz co-ceo
The most useless money sending app I have ever used they send mails everyday transfer Is free but when u want to send they charge u and customer relation is zero for the past 19hrs my transaction has been pending and on the app they wrote maximum 1h. For me you got no star and you guys just lost a customer. My transfer status remains the same (waiting) till this moment . Support team is useless with copy n paste responses. 👎👎👎👎👎 Funny enough the app stopped working since 578 to 1euro
2022-06-12
Emmanuel Appau
Terrible app, my account was blocked while awaiting verification process, I contacted the customer service and they say there is nothing they can do about it. So now I don't know if they will be deleting the information I provided or will just be keeping it in their data base.
2022-01-13
Ikponmwosa Etinosa
I am extremely disappointed in this App because I was blocked for no reason immediately after doing a transaction. According to the Support Staff I was told my account wasn't verified and I have done the necessary verification previously. Kindly look into this issue so I can recover my account back. Thanks
2021-12-01
Anthonia Obianika
I have been using this app for 2years and I must say its very reliable, fast service and trusted, their customer care team is excellent, they are always there to solve all your problems and to answer all your questions, spoko is the only transfer app that transfer to Nigeria in naira. I highly recommend and I rate a 💯 percent
2021-11-26
Chocobardi Atex
I can say reliable... Sometimes the payment arrives faster than I expected, sometimes a bit slower but all the same, this is the best transfer app that I have used so far... Because I got to download about a million of them. Spoko has been my favorite so far, I always feel my money is safe. Thanks
2021-11-23
Jay Stephney TV
At first i was making use of dis app and it was good, all to my surprise i noticed i couldn't send money to Africa, i sent an email to the customer service and they told me i should update my app which i did, not knowing that i was blocked from making use of their app and all they could later say was that i can't make use of the App because i used the same documents and different phone number in registering spoko. This is very bad of you guys. The app am using now is far better than spoko 100%
2021-10-29
Ismaeel Ayobami Agboluaje
THIS IS THE BEST AT THE MOMENT!!! Whenever one is in need of a good and reliable money transfer Apps, this is it. Always full of positive surprises. I only hope that they continue to offer this service, because I used to patronized other Apps before they falls apart.
2021-09-20
lola assissi
Fraud! Avoid ! Since Saturday I sent money to my own account. The status of transaction says "completed" however no money in the account, customer service are so useless .. they are so rude.. i asked them why but they keep saying on their end the money has been transferred.. funny thing is if I had sent the money to a family member i might think they are lying that they have received the money . I sent to myself obviously i have a mobile app to check ifyou want to loose money then go for them
2021-06-20
Hitesh Soni
It's just like fake app , I finished that uploading my documents and now it's showing unknown error and on website it's showing unexpected error, I emailed to spoko but nobody reply, I will suggest to don't send your documents and give your personal details, it's better Paysend and western union money transfer instead of spoko.
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