myhealth360 Singapore
For Health. For Life.
Total ratings
2.60
(Rating count:
433)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- Ability to access historical reports and lab readings
- Convenient for patients who have been using Parkway services
- App initially shows promise for consolidating medical information
Cons
- Frequent login issues and account synchronization problems
- Many users report missing data after login
- Complex and inefficient user experience with too many steps required
Most mentioned
- Can't access medical reports or bills properly
- Recurrent login problems
- Data synchronization issues and missing information
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User reviews
Recent rating average:
1.80
All time rating average:
2.60
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-08-04 |  | | I was told that all my past radiology scans / images would be stored on the portal, but I noted it is only up to Oct 2021. The previous scans under Image Portal have not been ported over? Can I request for synchronization of all my medical scans pls for easy reference? |
| 2023-11-16 |  | | Tried to login and success. However every single time I access the feature. The system said my acc logon to another device. Great security is awesome, but make sure its done properly. Plus, I give my OTP and biometric, only show "Failed" |
| 2023-05-01 |  | | Good to finally have this app to be able to access my historical reports, lab readings and bills as I have been a regular user of Parkway services for many years. Happy to get some of my old reports back too. Seems like the tech team managed to resolve some of the issues reported here earlier. Thanks for the app. Will be good if it also allows me to access and manage my dependents' records just like the Singhealth and NUHS apps. |
| 2023-01-16 |  | | Lab has forced me to install app by sending a link that opens the reports only using the app. Don't know why I need an app to view the report. Nowadays, services are being rendered in WhatsApp. After the sign up is completed, the app couldn't show my reports. Shows error "Error connecting to server" |
| 2022-11-02 |  | | Takes too many steps, while giving a useless lab result. Gives all the numbers expecting us to understand what it means, without explanations. Please take a look at Minmed's health screen report and learn from it. Reports should be something we layman can understand upon reading, and only consult a doctor if something is wrong. Not go to a doctor to decipher the report. |
| 2022-05-18 |  | | I was told to download the app to download my report, but after signing up the report page is empty and it told me to input correct personal details (which I already filled up completely). Pretty lame if the link sent in the sms cannot go directly to the report via the app. |
| 2021-11-23 |  | | A most inefficient bunch of people behind the scenes... I got a SMS telling me my lab results are available online through this app. I downloaded it, registered my details but as reported by so many here, there is NO DATA of my results. The support team is another story... I texted as directed, called as directed, waited as directed, but still I am asked the same questions over and over again. Its a circus here!! Nothing works here!! Best course of action is to avoid Parkway altogether!!! |
| 2021-10-13 |  | | Registration with MyInfo isnt working, the Next button shows as disabled after otp, I have tried 3 times. I finally got my account by manual registration. Xray image doesnt show any loading indicator, I thought the image is not being loaded and clicked a few times, then suddenly all pop up. |
| 2021-09-20 |  | | Everything about this app is terrible, but probably the worst is that there's no way to get data out: things like ultrasound scans can be viewed with their postage stamp-sized janky viewer, but not downloaded. Good luck sharing them with a specialist doctor then, even if they're in the same hospital system! Also, I get SMSes saying results are available, only for the app to complain "No data available" after login and OTP and navigating to the PDF section. Tech support is also clueless. |
| 2021-01-15 |  | | Can't login. Can't even get its link with singpass to work. You seriously released such half baked versions of app? It won't even start without the permission to access my files - looks like basic respect for data privacy is missing with this buggy app And yes, I did call the number you provided. The person took down the details, told me he will get IT to look into it, and call back with a resolution. I am guessing they still haven't found one after almost 2 weeks? What a waste of time! |
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