OpenPhone
OpenPhone is the collaborative phone system for teams
OpenPhone: Collaborative Phone System for Teams
"OpenPhone" is a collaborative phone system designed for teams, enabling seamless communication through calls, texts, and shared contacts. Trusted by over 50,000 businesses, it features AI-powered transcriptions, automations, and a mini CRM to strengthen customer relationships. Whether you're a startup or a Fortune 500 company, OpenPhone helps your team work together efficiently, ensuring everyone stays aligned and connected. Discover a better way to manage team communication today.
App stats
Rating: 4.56 
50 new ratings
(5,293)
Permissions:
- android.permission.ACCESS_ADSERVICES_AD_ID
- android.permission.ACCESS_ADSERVICES_ATTRIBUTION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.ACCESS_WIFI_STATE
- android.permission.BLUETOOTH
- android.permission.BLUETOOTH_ADMIN
- android.permission.BLUETOOTH_CONNECT
- android.permission.BLUETOOTH_SCAN
- android.permission.CAMERA
- android.permission.FOREGROUND_SERVICE See more
Size: 58.13M
Email: he*****@openphone.co
URLs: Website ,Privacy policy
Full description: See detailed description
Other platforms
Not available on Chrome
Not available on Firefox
Not available on Edge
User reviews
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Feature-rich app with useful tools for business
- Good call quality compared to other services
- Affordable pricing for small businesses
- Relatively quick customer service response from actual people
Cons
- Numerous bugs leading to unreliable service
- Poor customer support and slow response times
- Missing important features like dedicated call/text buttons and proper search functionality
- Issues with notifications and message visibility
- Complicated setup process with unnecessary documentation requirements
Most mentioned
- Bugs and reliability issues
- Poor customer service
- Problems with notifications and communication features
- Approval and setup complications
- User frustrations with the app's functionality
User reviews
Been using them for 2 years for my business and it's been super buggy the entire time. Nothing is ever fully fixed. I am constantly missing important text messages because they literally will not "exist" in the app until a day later and with no notification of their existence. Entire message threads will disappear from the app, but still be visible on desktop. I'm currently figuring out another solution to using this service. I DO NOT RECOMMEND. NOT RELIABLE FOR BUSINESS.
by 
Diana McAllister, 2024-10-04
Diana McAllister, 2024-10-04Work or business user BE AWARE! This was a huge mistake. 1. Non-existent customer service, they take several days to contact you. By all means, they are pretty worthless, no solutions, nothing. 2. Pricey, as they are above average for this type of line. 3. Tax ID us needed to register and be able to text. Oh, and for this registration, you also have to pay an additional $15, and you may be denied. I was denied 3 times. Expensive mistake! I was never granted access to text. Ridiculous!
by 
Eva Veronica Willis, 2024-08-26
Eva Veronica Willis, 2024-08-26