El Pollo Loco - Loco Rewards

Earn points with every qualified purchase. Check reward status and reward news

El Pollo Loco - Loco Rewards App

"El Pollo Loco - Loco Rewards" is an Android app that allows you to earn points on food purchases, access personalized offers, and order directly from the menu. Enjoy birthday rewards, exclusive content, and tier advancements as you progress from Pollito to Pollo Loco. The app simplifies ordering by letting you save favorites, pay in advance, and choose delivery or pickup options for a seamless dining experience.

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App stats

By: El Pollo Loco Developers

Downloads: 1,720,341

3.19K

Rating: 3.59

(12,667)

0.01

Version: 3.5.2 (Last updated: 2025-02-20)

Version code: 2481

Creation date: 2016-11-16

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.FOREGROUND_SERVICE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE

Size: 29.38M

Email: di*****@elpolloloco.com

URLs: Website ,Privacy policy

Full description: See detailed description

Ranking

# 43,726 ▼ 33

Other rankings

#101 in Food and drink (Free) ▼ 1

Other platforms

Not available on Chrome

Not available on Firefox

Not available on Edge

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Exclusive deals available only in the app
Loyalty point system that provides discounts
Easy to place regular orders

Cons

Frequent bugs and glitches in the app
Complicated process to use coupons and rewards
Lack of customization options for orders
Inability to scan receipts for points
Difficult navigation and outdated UI

Most mentioned

Issues with using rewards and coupons
Problems with order accuracy and app functionality
App does not allow for sufficient item customization

User reviews

Using their coupon or rewards is such a royal pain because absolutely every time I go to use one it will tell me to add the item to the cart even if that item is supposed to be " any " item!!! Absolutely infuriating to use an app after decades of watching programmers improve things and we are still dealing with BS bugs with their own coupons. There are so many times that I have forfeited using a coupon because I would rather save time on my order than to wait and figure out how to get my coupon!

Jene Browning, 2024-12-31

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.