El Pollo Loco - Loco Rewards

Earn points with every qualified purchase. Check reward status and reward news
"El Pollo Loco - Loco Rewards" is an Android app that allows you to earn points on food purchases, access personalized offers, and order directly from the menu. Enjoy birthday rewards, exclusive content, and tier advancements as you progress from Pollito to Pollo Loco. The app simplifies ordering by letting you save favorites, pay in advance, and choose delivery or pickup options for a seamless dining experience.
Downloads: 1,726,342
2.94K
Version: 3.5.2 (Last updated: 2025-02-20)
Version code: 2481
Creation date: 2016-11-16
Permissions:
  • android.permission.ACCESS_ADSERVICES_AD_ID
  • android.permission.ACCESS_ADSERVICES_ATTRIBUTION
  • android.permission.ACCESS_ADSERVICES_CUSTOM_AUDIENCE
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.FOREGROUND_SERVICE
  • android.permission.INTERNET
  • android.permission.POST_NOTIFICATIONS
  • android.permission.READ_EXTERNAL_STORAGE
  • See more
Size: 29.38M
Full description: See detailed description
Updated: a day ago

User reviews

Pros
  • Exclusive deals available only in the app
  • Loyalty point system that provides discounts
  • Easy to place regular orders
Cons
  • Frequent bugs and glitches in the app
  • Complicated process to use coupons and rewards
  • Lack of customization options for orders
  • Inability to scan receipts for points
  • Difficult navigation and outdated UI
Most mentioned
  • Issues with using rewards and coupons
  • Problems with order accuracy and app functionality
  • App does not allow for sufficient item customization
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
Using their coupon or rewards is such a royal pain because absolutely every time I go to use one it will tell me to add the item to the cart even if that item is supposed to be " any " item!!! Absolutely infuriating to use an app after decades of watching programmers improve things and we are still dealing with BS bugs with their own coupons. There are so many times that I have forfeited using a coupon because I would rather save time on my order than to wait and figure out how to get my coupon!
by Jene Browning, 2024-12-31

As for the app and systems, it works well except for the lack of being able to type a short note or request extra/no/lite onions, and certain other options, so I'm unable to actually use it for the orders I require them. This goes for the in-store self-service touch screens at some stores too since it's the same system. I am forced to seek personal help for those orders.
by Bryan Dominguez, 2024-12-24
View all user reviews

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