Pollo Tropical

Download the Pollo Tropical app and sign up for MyPollo Rewards!
"Pollo Tropical" is a mobile app that enhances your dining experience by allowing you to browse the menu, order for pick-up or delivery, and join the MyPollo Rewards program for exclusive offers and loyalty points.
Downloads: 312,032
728
Version: 24.16.2024111301 (Last updated: 2024-12-02)
Version code: 2024111301
Creation date: 2014-02-26
Permissions:
  • android.Manifest.permission.READ_PHONE_STATE
  • android.permission.ACCESS_ASSISTED_GPS
  • android.permission.ACCESS_BACKGROUND_LOCATION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_GPS
  • android.permission.ACCESS_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.BLUETOOTH_SCAN
  • android.permission.CAMERA
  • See more
Size: 41.21M
Full description: See detailed description
Updated: a day ago

Ranking

User reviews

Pros
  • Convenient for ordering ahead
  • Multiple options and accommodations for dietary needs
  • Rewards program and bonuses
  • Good food quality
Cons
  • Frequent app malfunctions and bugs
  • Poor customer service and support
  • Inability to cancel or modify orders
  • Issues with scanning receipts for rewards
  • Constant spam notifications with no opt-out option
Most mentioned
  • App not working properly
  • Problems with the rewards system
  • Inability to log in or sign up
  • Missing food items from orders
  • Poor customer support experiences
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
With the old version, you were able to scan the receipt to get points. Now, they removed that option with the new update. Update 8/25/24 I am just giving 1 star because of your payment system in the app. even though after adding my debit card to the payment system, I was unable to pay. And now I can't even remove or delete the card, which is already in the system, only to update it with another card. this must be fixed.
by Eulises Gonzalez, 2024-08-25

It was very easy to scan receipts until recently. I cannot find the option to scan my receipts. If you are no longer offering a rewards program, it should be clearly communicated to your customers or put back the option to add receipts. I do not want to go on a treasure hunt to figure out how to add my receipts, so please just put it back the way it was.
by Lau Lau, 2024-07-07
View all user reviews

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