Download the Pollo Tropical app and sign up for MyPollo Rewards!
Rating: 4.49
0.01
(12,081)
Version code: 2024111301
Creation date: 2014-02-26
Permissions:
- android.Manifest.permission.READ_PHONE_STATE
- android.permission.ACCESS_ASSISTED_GPS
- android.permission.ACCESS_BACKGROUND_LOCATION
- android.permission.ACCESS_COARSE_LOCATION
- android.permission.ACCESS_FINE_LOCATION
- android.permission.ACCESS_GPS
- android.permission.ACCESS_LOCATION
- android.permission.ACCESS_NETWORK_STATE
- android.permission.BLUETOOTH_SCAN
- android.permission.CAMERA See more
Size: 41.21M
Email: cu*****@pollotropical.com
URLs: Website ,Privacy policy
Full description: See detailed description
Source: Google Play Store
Updated: a day ago
Ranking
User reviews
Pros
- Convenient for ordering ahead
- Multiple options and accommodations for dietary needs
- Rewards program and bonuses
- Good food quality
Cons
- Frequent app malfunctions and bugs
- Poor customer service and support
- Inability to cancel or modify orders
- Issues with scanning receipts for rewards
- Constant spam notifications with no opt-out option
Most mentioned
- App not working properly
- Problems with the rewards system
- Inability to log in or sign up
- Missing food items from orders
- Poor customer support experiences
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
User reviews
With the old version, you were able to scan the receipt to get points. Now, they removed that option with the new update. Update 8/25/24 I am just giving 1 star because of your payment system in the app. even though after adding my debit card to the payment system, I was unable to pay. And now I can't even remove or delete the card, which is already in the system, only to update it with another card. this must be fixed.
by
Eulises Gonzalez, 2024-08-25
It was very easy to scan receipts until recently. I cannot find the option to scan my receipts. If you are no longer offering a rewards program, it should be clearly communicated to your customers or put back the option to add receipts. I do not want to go on a treasure hunt to figure out how to add my receipts, so please just put it back the way it was.
by
Lau Lau, 2024-07-07
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