MyHome: Home Services Near You

MyHome - Find Home Services Near You

Total ratings

4.27 (Rating count: 1,051)

Review summary

Pros
  • User-friendly app interface that is easy to navigate
  • Prompt and professional service from some technicians
  • Convenience of booking various home services in one app
  • Good customer service experience noted in some cases after issues arose
  • Ability to send images to service providers to describe issues
Cons
  • Frequent no-shows and late arrivals from technicians
  • Underwhelming customer service response times
  • Additional unexpected charges after service completion
  • Difficulty with scheduling and appointments often resulting in unavailability
  • Issues with app functionality such as image uploading
Most mentioned
  • No-shows from technicians
  • Poor customer service responsiveness
  • High prices for certain services
  • Promptness and professionalism of some technicians
  • Issues with scheduling and availability of services
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for MyHome: Home Services Near You on Google Play Store
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User reviews

Recent rating average: 1.90
All time rating average: 4.27
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Rating filters

5 star
29% (6)
4 star
14% (3)
3 star
10% (2)
2 star
5% (1)
1 star
43% (9)
Date Author Rating Comment
2024-11-13
Silly Valentine
MyHome has been abysmal for quite some time. Every time I try to make an appointment ,9/10 times it's not available. For example, I book for 12pm and says it's not available so I try different times until I get lucky and even if I get a time they almost always late or never show up. Why show us available times in the first place? I try to call customer service but the number is unavailable so you're forced to go through whatsapp where they apologize and the cycle happens again and again.
2024-08-26
Mohammed Hamad
technician accepts order, never shows up and his phone number is disconnected. Then you have to wait for customer service to refund your money. Waste of time
2024-07-16
Nicolett Al-Abdulmuhsen
Although the app is OK, the customer service falls short. You try to contact someone, and they can't help you out. They promise calls, but nobody calls back. They did a no-show for a cleaning. I asked for a refund and still have yet to get it or anyone willing to give me information on when I can get a refund. I do not recommend MyHome services to anyone.
2024-07-10
Fares Alf
Can't add an image/video. When I click open camera / choose photo nothing happens.
2024-04-07
Talal Alshatti
Service was scheduled at 10 p.m., yet no one showed up nor called. When I called, customer care was not available. I have been charged with no service. I called the service provider company, and he said I can't make it. He actually was rude and not helpful. Customer care called me and fixed the problem. They also compensated me generosity. I am changing the rating to 4 stars to encourage them to update the service.
2023-11-05
sangeeta devchoudhury
Editing the review: Received a reply finally after leaving the earlier review on App store. The washing machine was repaired two days after the original appointment. Old review: We paid for the service. It mandatorily asks for a prepayment. Nobody came for the repair. The call centre refused to help
2023-10-31
rawan marafie
Very bad app .. and very bad handymen .. I asked for installation for "ikea bed" which is super easy to install. The price on the app was 5 kd. The man spent 3 hours trying to figure out how to fix it and then he said it will take one more hour and I can't fix it and he left without fixing it! And the funny thing they asked for 35 kd additional cost!!! + her broke the bed! I made a complain and no one called back.
2023-03-16
Faten Haider
The app started to become a nightmare, and the workers didn't have a good experience either. They let me wait for two days so the workers would come to my home, and then after they started working, the worker gave me a higher price than the one they took the last time they did the exact same thing.
2022-12-28
N Dashti
We used it for a handy man and couldn't be happier. Easy to book and they came very quickly. Very professional and reliable
2022-03-07
Taher Baghly
Worst app and service.. i ordered grocery and its 10th day I've not received.. no option for cancellation.. help center playing just role of intermediate.. no one is accountable ..
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