M&S Banking

Name: M&S Banking
Rating: 3.368421 (10818 reviews)
Author: Marks & Spencer Financial Services plc

Manage your banking on the go with the M&S Banking app.

"M&S Banking" is a mobile app that allows UK customers to manage their banking on the go, including activating credit cards, viewing balances and transactions, making payments, and accessing support via in-app chat. The app is designed for existing M&S Bank customers and provides secure access to account information and services.

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By: Marks & Spencer Financial Services plc

Downloads: 948,490

3.62K

Rating: 3.37

(10,818)

52 new ratings

Version: 4.55.0 (Last updated: 2025-03-27)

Version code: 104839

Creation date: 2019-10-30

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.QUERY_ALL_PACKAGES
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.WAKE_LOCK
com.google.android.c2dm.permission.RECEIVE

Size: 174.58M

Email: 24*****@mandsbank.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 62,440 ▲ 71

User reviews

Pros

Cons

Unintuitive and complicated user interface
Difficult login process with overly secure verification steps
Delayed transaction updates and visibility of payments
Lack of features such as showing pending transactions
Poor customer service experience

Most mentioned

Difficult login process
Slow transaction updates
Poor user experience
Frustrating security requirements
Lack of useful features like showing payment dates

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

Honestly signing up for this app almost made me throw my new credit card in the bin. Absolutely ridiculous security questions and requirements. What is your favourite meal , answer must be over 6 characters. Why!!! I forgot the details immediately and almost couldn't log in 2 mins after setting them. Seriously avoid unless you have lots of patience or will just write them all down which is very unsecured and defeats the object completely. Over the top m&s!

Sophie Joyce, 2025-01-28

I posted this review over a year ago but nothing has changed. Does anyone at M&S actually read these reviews? 1. I've selected biometrics login, so why do I have to choose it every time I login? 2. If I want to know what my payment at the end of the month will be there is a hopelessly clunky download (repeatedly!) Your next payment is surely vital information for the main screen. 3. When I log off I want to close the app, not for it to hang around until I have to kill it.