HoYoLAB

HoYoLAB is a community forum

Total ratings

3.49 (Rating count: 163,168)

Review summary

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.
Pros
  • Great source for guides and official notifications
  • Useful tools for checking in rewards and accessing events
  • Convenient access to community guides and character information
  • Interactive map is helpful for exploration and event tracking
  • Good overall UI and organization for multiple Hoyoverse games
Cons
  • Recent updates made navigation less efficient and harder to find character information
  • Frequent bugs and loading issues, especially with images and links
  • Inconsistent push notifications that often don't link correctly
  • Lack of key features like a chat function and the ability to edit comments
  • Privacy concerns regarding clipboard access without user permission
Most mentioned
  • Navigation issues after recent update
  • Frequent bugs affecting performance and user experience
  • Overloaded notifications without adequate customization
  • Interactive map lacks full functionality and syncing
  • Inconsistent account linking leading to usability problems
See reviews for HoYoLAB on Google Play Store
Upgrade to see all 29 reviews

User reviews

Recent rating average: 3.00
All time rating average: 3.49
Upgrade to see all 29 reviews

Rating filters

5 star
7% (2)
4 star
38% (11)
3 star
24% (7)
2 star
24% (7)
1 star
7% (2)
Date Author Rating Comment
2025-02-02
Aegis Runestone
It's a great app for guides, official notifications, tools and such. However, the recent update which moved the Character Channel from the Home section to the Groups section with the characters under their the tab of their respective games was a terrible decision. Not only is it less efficient and harder to find, but the Favorites/Recently Joined section which contained all the characters players are actively accompanying is gone. Players have to hunt and search for their characters now. Awful.
2025-01-26
Moha
gotta say good app but it's in the wrong hands there's a bug I've been facing I've sent feedbacks it's been months and they haven't fixed it yet, instead they tell me to clear cache and data or reinstall/update the app instead of actually trying to fix the bug. And the genshin interactive map lags alot when you have so much materials u wanna farm, it's better if they put the interactive map in the actual game I'd say or fix it and sync it with your ingame exploration
2025-01-26
Kira Negron
It was great but now there is one thing that pissed me off the most. We can a company characters on here for merch like stuff we can use on the app, and they changed it so you have to find the damn thing! Before it was on the home page and it showed all the characters you a company at the top, and now you have to go through the catalog and find every character! I was acompaning more than 9 characters and now I can bearly remember them! I really hope this changes back to how it was before
2025-01-02
Rigel Guhil
This app is really great, cuz it helps you find useful things like guides and the event updates. But I think it could be better if, once you log in to this and connect your game account (e.g., Genshin Impact), the world map automatically shows chests, puzzles, or quests you haven’t encountered yet. It would really save time and make exploring more efficient, especially for players (like me) whose aiming to complete every area. It would also make the map feel more interactive and personalized.
2025-01-02
Bryan Ngo
App / Widget is not buggy, so it's an excellent source to keep track of energy/dailies done, even though it displays only one account per game (which is OK). However, what I don't like about this app, is the forceful need to go through the forums to take a look at the widgets / webapp activities. I don't want to take a look at what other people has to say about certain things. I find that awfully cringe, so I hope they bring more features, such as the option to hide the home page. It's useless.
2024-12-23
Maria Yamamuro
I found that GIFs posted along with still images don't work on the app, but other than that it's pretty useful. If you play a HoYoverse game regularly, this is a convenient way to check-in for rewards, view ongoing events and wiki articles, and interact with passionate fans. Worth a shot!
2024-12-19
Ymir crash
I DO love hoyolab, but it does have issues of sometimes not loading images or icons when it should as they're hoyolab native images- or possibly even struggling to load certain pages. It does make it a struggle to deal with. I really wished there was a way to fix the fact I can't see about a quarter of the backdrop images and a few game icons even on good wifi, but it's not getting better throughout the time this has occurred. if seems to only effect older images but it still sucks to deal with
2024-11-20
Ace Jodel Gonzales
Sometimes, 1) the character voice alarms don't set off. 2) the alarm icon doesn't remove whenever I turn off my alarm or after alarm has set off. And 3) there is sometimes a few minute delay whenever alarm sets off; I set alarm for 6:30, and alarm sets off at 6:35 for some reason. I'm on an optimal device and I know it's still in beta. But I thought it should be addressed.
2024-10-14
Ash Discord (Discord)
New companionship point system is buggy, hardly works, and is far inferior to the simplicity of the old one. I stopped making post and interacting with the platform because the rewards that intensifies you to are not even accessible. It's just showing me the options of how to earn the points and when it directs me to what I need to do it doesn't work. I even did this the other day and it was functional but the app is just fickle on whether it wants to function day by day
2024-09-14
BR Lotus LOL
1- This app lacks heavily for chatting feature with a good notification whenever someone sends a message to you. 2- There is a bug with the Creator's Assistant that all the news on it are getting their photos removed and turning black even when I share it it's shared as a black photo. I updated the app, cleared cache, contacted the support and nothing work, just fix ur app. And most importantly add a chat feature to the app
Upgrade to see all 29 reviews