Reviews of Sabine Bank Mobile

List of user reviews and ratings for Sabine Bank Mobile

Total ratings

2.93 (Rating count: 289)

Review summary

Pros
  • Real-time notifications after recent updates
  • Ability to check account on the go
Cons
  • Frequent login issues and failures with saving credentials
  • Fingerprint authentication does not work consistently
  • Constant app crashes and performance issues
  • Outdated interface and functionality
  • Difficulties in contacting customer support for login help
Most mentioned
  • Inability to log in or save login information
  • Problems with fingerprint authentication
  • App crashes and poor performance
  • Lockouts due to security codes not working
  • Frustration with customer support processes
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
See reviews for Sabine Bank Mobile on Google Play Store
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User reviews

Recent rating average: 1.40
All time rating average: 2.93
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Rating filters

5 star
5% (1)
4 star
0%
3 star
0%
2 star
14% (3)
1 star
81% (17)
Date Author Rating Comment
2024-04-11
K Reid
I really loathe having to use this app. It has been over 5 years and I still can't login reliably to my account because the app won't save your account right or fingerprint. They should fire the developers.
2024-02-27
Scarlett Cheatwood
Just updated it, and its soooo much better now! Real time notifications and everything!!! And I'm an android user
2024-01-22
Steven n
I hate this app. Fingerprint doesn't work and so it's a pita to log in. If you don't log in for a certain amount of time, your account gets blocked. Then you call the number to get it reactivated but you need your account number to replace the password. However, your app is locked so you have to get it from the bank...but not from the number you called to help you login. So you have to hang up, call your local branch to get your account number, so you can put it in to change your password. Nope.
2023-11-23
Kim Lindsey
Horrible and outdated!!! I have my fingerprint set but every time I get on it says authentication required...
2023-11-13
April Dugas
I have called twice to have my number updated so I can log in and it still has my old number so I can't have a security code sent to me to login it's been a month now absolutely ridiculous
2023-07-15
JMT
2021: Worked for a few hours and now can't log in. It won't do anything. Added July 15, 2023: I can't login onto the website with my credentials so I tried using the app again. I can't login on the app either.
2023-06-16
Denise Ogonowski
The android version is horrible!! The iphone version worked awesome. Now that I have an Android my fingerprint won't work, I have to reenter my info everytime I go to login. So since it doesn't stay active or whatever I don't get any notifications. When on iphone I got notifications everytime there was a transaction, but now that doesn't work. If it had worked a store wouldn't have just charged me twice for the same purchase... I would have been notified.
2023-06-07
B
This is the worst banking app ever I couldn't think of a way to make it more terrible if I tried. The app never connects with low signal on your phone and will make it seem as though you entered the wrong password but it is in fact that you don't have enough bandwidth to login so if you do that twice then you're locked out until the bank opens. Sometimes though it won't let me login for unknown reasons. I will say it is probably secure though so secure even I can't log in.
2023-04-25
michael brown
I had an update 2 weeks ago ever since then my fingerprint scanner will not work I've deleted that reloaded it I'll call them multiple times with no results every time I want to look at my bank balance I have to try to login get them to send me a pin code enter it with a text if I have look at it the next day or 10 minutes later I have to do the same thing I'm disgusted
2023-04-13
Jeffery Barker
Garbage app. This app alone makes me want to change banks. Continuously crashing! Nothing fixes it. NOTHING!
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