Mercury Insurance: Car & Home

Manage home & auto policies-- get ID cards, roadside assistance & make payments!

Install ↔ Compare

The Mercury Insurance app streamlines managing your home and auto insurance by offering easy access to digital ID cards, payment options, and policy details. With features like roadside assistance, biometric login, and one-touch customer service, you can handle everything securely from your smartphone. Whether you need to review coverage, update your policy, or get quick help, Mercury Insurance keeps you connected and protected around the clock.

Designed for convenience, the app supports paperless billing and allows you to store insurance documents digitally. Mercury Insurance is a trusted provider offering extensive coverage across multiple states, making it simple to manage your insurance needs on the go. Download the Mercury Insurance app to simplify your insurance experience today.

By:: Mercury Insurance Company
Downloads:: 136,379+ 615
Rating:: 4.34
(693) 0.01
Version:: 1.0.77 (Last updated: 2025-04-14)
Version code:: 2768
Creation date:: 2021-01-29
Permissions:: android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.USE_BIOMETRIC
See more
Size:: 148.10M
Email:: mo*****@mercuryinsurance.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: a day ago

Ranking

# 168,847 ▲ 16

User reviews

Users appreciate the Mercury Insurance app for its ease of use, simple interface, and ability to manage policies and ID cards without phone calls. Biometric login is a plus. However, many report that the app is slow, prone to logout issues, and has bugs like lost messages. Multiple user access per policy is lacking. Additionally, billing and cancellation problems surfaced, with users reporting unexpected charges and difficulty managing their policies through the app.

Pros

App is easy to use and has a simple, clear user interface.
Allows users to manage insurance coverage and policies without needing to call customer service.
Enables quick access to insurance ID cards and policy information.
Customer service representatives are generally respectful and helpful.
The app supports biometric login making access easier and faster.

Cons

App can be very slow and sometimes fails to load data or log in.
Users are frequently logged out and need to re-login repeatedly.
Multiple users per policy is not supported, causing inconvenience for shared accounts.
The app has bugs such as losing message content when switching screens, or requiring constant updates.
Billing and policy management through the app can be problematic, with reports of incorrect charges and policy cancellation issues.

Recent reviews

Cannot set birth date when adding new driver

Norm Tatlock, 2025-01-18

Extremely slow app. Takes longer than 5 min. To login. Then throws error message saying could not load data. Thank you! for responding back promptly and looking into the issue. I could not log in for 2 days. I was able to login now and see my profile and insurance info. I will review further the app this whole month, before I can revise my review rating on the app.