Kemper Auto Insurance

Name: Kemper Auto Insurance
Rating: 1.94 (367 reviews)
Author: Kemper Auto

Quickly access insurance ID cards, manage payments & get support.

"Kemper Auto Insurance" is an intuitive app for personal auto policyholders in California that allows easy access to insurance ID cards, quotes, claims, payment management, and customer support. Users can register accounts, update profiles, recover passwords, upload documents, and connect with agents through online chat. The app replaces the outdated 'Infinity Auto' app, ensuring comprehensive management of auto insurance needs in one convenient platform.

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By:: Kemper Auto
Downloads:: 151,778+ 449
Rating:: 1.94
(367) 1 new ratings
Version:: 23.7.2 (Last updated: 2023-07-05)
Version code:: 99
Creation date:: 2020-10-27
Permissions:: android.permission.ACCESS_NETWORK_STATE
android.permission.BLUETOOTH
android.permission.INTERNET
android.permission.READ_CALENDAR
android.permission.READ_EXTERNAL_STORAGE
android.permission.USE_BIOMETRIC
android.permission.USE_FINGERPRINT
android.permission.VIBRATE
android.permission.WRITE_CALENDAR
android.permission.WRITE_EXTERNAL_STORAGE
Size:: 5.21M
Email:: ge*****@kemper.com
URLs:: Website ,Privacy policy
Full description:: See detailed description
Source:: Google Play Store
Updated:: 14 hours ago

Ranking

# 160,350 ▲ 400

User reviews

Pros

Cons

Inability to log in or create an account due to errors.
App crashes and freezes frequently.
Difficulty in making payments or changes to account information.
Poor customer service response and assistance.
Bad app design, such as unreadable text and unresponsive buttons.

Most mentioned

Issues with logging in or account verification.
App not functioning properly (crashes, freezes).
Problems with making payments or removing vehicles from insurance.
Poor communication and support from customer service.

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I'm sick and tired of your pathetic insurance!!!! You help no one on the phone or via text. Your instructing us to go on the website to make any changes. But it has "technical difficulties" so I can't do anything. My account is canceled so I can register again. Which did absolutely nothing!!!! I still can't remove this driver off my account!? How do you stay in business ????? I'm canceling my policy right this min!

Mariahgodsv, 2024-06-18

I never had no Issue with using the app until now I can't even do a Quick Pay and the App looks totally different from the Picture here on the Google App Store. I won't be staying with them for long since I'm having Issues with me making a Payment to them and Plus I heard they give you a hard time when it comes to you putting a Claim in. I dont want to Insure with a Bussines thats gonna give me a Hard time when it come to making payments.