eBenefit

Name: eBenefit
Rating: 3.3076923 (2909 reviews)
Author: LIPPO INSURANCE

eBenefit is an Apps used by LippoInsurance's member to manage their needs

"eBenefit" is a mobile app developed by LippoInsurance, designed for Medicare customers to manage their insurance needs efficiently. It offers features like cashless transactions, e-Claim procedures, claim status checks, 24/7 live chat, hospital partner listings, benefits information, instructional materials, promotions, and a dedicated health corner, all accessible directly from your phone.

Download

By: LIPPO INSURANCE

Downloads: 176,864

597

Rating: 3.31

(2,909)

3 new ratings

Version: 6.3.9 (Last updated: 2025-03-07)

Version code: 190

Creation date: 2020-11-23

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.CAPTURE_AUDIO_OUTPUT
android.permission.INTERNET
android.permission.MODIFY_AUDIO_SETTINGS
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE

Size: 20.93M

Email: in*****@crocodic.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 149,434 ▼ 61

User reviews

Pros

Easy to use and user-friendly interface
Allows users to check claims and benefits in one app
Good service experience reported by some users
Provides a smart virtual assistant (bot) for assistance
Eliminates the need for a physical insurance card

Cons

Frequent login issues and unexpected logouts
App instability and crashing problems
Bugs that prevent completion of forms and submissions
Network connection problems despite working internet
Inability to upload files or edit claims easily

Most mentioned

Persistent issues with login and activation
Network-related problems despite functioning in other apps
Frequent pop-ups to update the app despite having the latest version
General app crashes and instability reported by multiple users

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

- when i am in the chat with the doctor then switch to other apps or my screen turned off, when i go back to the apps it didn't go straight to the previous chat, i must filled in the form again. - if one of the meds are out of stock, i can't choose an alternative store

Irwan Nugraha, 2024-01-04

So many bugs, recently I wanted to submit my eye glasses benefit but it keeps saying 'please fill out the form' even though all fields have been filled. It doesn't even tell me which field hasn't filled yet. If my company did not force me to use this insurance, I will never ever to even consider using this insurance.