Three

The quickest and easiest way to manage your My3 account on-the-go.
"Three" is an Android app that simplifies managing your phone and broadband plans. It allows users to view allowances, change products, access past bills, and track usage. The app also offers special deals, helps manage broadband with real-time signal strength, and enables quick access to rewards and community features. The latest update supports all 5G Home Broadband hubs, making it a must-have for Three customers.
Version: 7.4.0 (Last updated: 2025-03-24)
Version code: 704022
Creation date: 2019-07-26
Permissions:
  • android.permission.ACCESS_BACKGROUND_LOCATION
  • android.permission.ACCESS_COARSE_LOCATION
  • android.permission.ACCESS_FINE_LOCATION
  • android.permission.ACCESS_NETWORK_STATE
  • android.permission.ACCESS_WIFI_STATE
  • android.permission.CAMERA
  • android.permission.CHANGE_NETWORK_STATE
  • android.permission.CHANGE_WIFI_STATE
  • android.permission.FOREGROUND_SERVICE
  • android.permission.FOREGROUND_SERVICE_DATA_SYNC
  • See more
Size: 75.57M
Full description: See detailed description
Updated: a day ago

Ranking

User reviews

Pros
  • Can view and download bills reliably
  • Allows checking of phone contract allowance
  • Useful for topping up account
Cons
  • Frequent app crashes and freezes
  • Inconsistent login issues and verification problems
  • Difficult to navigate app and poor user interface
  • Poor customer service and unhelpful live chat
Most mentioned
  • App frequently crashes or lags
  • Inability to log in or receive verification codes
  • Difficulty with topping up accounts and using credits
  • Poor user experience and navigation issues
  • Overdue payment display inaccuracies
These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.
User reviews
The app used to work but now is completely useless! Bearing in mind it has 2 functions 1. Allow top ups 2. Allow credit to be used to pay for Data Packs Unfortunately it fails completely - 3 took my money and it shows on the account as a credit, but doesn't allow it to be used to pay for a data pack ! The only option is to give them more money!!! The digital assistant is also useless and doesn't recognise queries Time to leave 3 I think ! Used WiFi to post this!!!!
by Tony Hanson, 2025-02-03

The app shows my direct debit payment is a few weeks overdue, which is incorrect. Spoke with Three this morning who confirmed my account was up-to-date and suggested I reinstalled the app. Which I did, and the same issue is shown. Does not inspire confidence.
by John Fox, 2025-02-03
View all user reviews

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