MyFrontier

Name: MyFrontier
Rating: 4.48147 (64807 reviews)
Author: Frontier Communications

With our MyFrontier app, it’s easy to manage your Frontier account on the go!

"MyFrontier" is an essential Android app that allows users to manage their Frontier services conveniently. With features like payment management, order tracking, and personalized offers, it empowers customers to control their accounts anytime, anywhere. The app supports troubleshooting, service upgrades, and account settings, all while providing 24/7 assistance through a virtual assistant. Stay connected and enjoy exclusive rewards with "MyFrontier."

Download

By: Frontier Communications

Downloads: 1,876,708

7.35K

Rating: 4.48

(64,807)

344 new ratings

Version: 4.23.1 (Last updated: 2025-03-21)

Version code: 423101

Creation date: 2015-05-14

Permissions:

android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.CAMERA
android.permission.DOWNLOAD_WITHOUT_NOTIFICATION
android.permission.FOREGROUND_SERVICE
android.permission.FOREGROUND_SERVICE_MEDIA_PLAYBACK
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_APP_BADGE
android.permission.READ_EXTERNAL_STORAGE

Size: 121.29M

Email: Ap*****@ftr.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 41,569 ▲ 33

Other rankings

#55 in Communication (Free) ▼ 4

User reviews

Pros

Functionality to make payments easily
Some users find customer service over the phone to be helpful
Ability to see service status and upgrade offers

Cons

Frequent login issues and app crashes
Poor real-time information about service and appointments
Overall slow performance and lag
Lack of customer support when issues arise
Inability to access important account information like payment history

Most mentioned

App crashes or becomes non-responsive frequently
Login problems, often requiring password resets
Missing features such as speed tests and account info visibility
General frustration with customer service and troubleshooting
Price increases without clear explanations

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

I have the app but they keep telling me to download it. I have an order when, yet I can't see it. It never shows . There is no real time info on it. I am very frustrated with frontier. I have been scheduled to use my service upgraded since they updated our lines to fiber months ago. We still have not gotten it installed! They've cancelled apt s , lost apts, and just left us hanging for 3 months at least. I'm very frustrated with them, and the app does not do what it is supposed to. I cant seeapt

Carolyn Mathis, 2025-01-27

What's the deal with issues signing in? I've had this service for many years. The more the price goes up the worse things get. Every month now when I try to sign in, it says we're having trouble signing you in or technical difficulties. App and website. Loads very slow. It's the only account I have doing this. Funny thing is, the app worked flawlessly when my service got suspended. Not one problem then. As soon as I paid it, it was back to the normal bs. Prob going to change to T-Mobile.