PeoplesBank Mobile Access

Name: PeoplesBank Mobile Access
Rating: 4.661654 (1345 reviews)
Author: PeoplesBank - Holyoke, MA

Bank wherever you are with PeoplesBank Mobile Access for Android!

PeoplesBank Mobile Access - Bank Anytime, Anywhere

"PeoplesBank Mobile Access" is a powerful Android app that enables you to manage your banking needs on the go. Access your accounts, deposit checks, transfer funds, and pay bills seamlessly. Enjoy features like account alerts, credit score updates, and fast access with Touch ID® or Face ID®. With secure money transfers through Zelle®, manage your finances effortlessly wherever you are.

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App stats

By: PeoplesBank - Holyoke, MA

Downloads: 53,480

Rating: 4.66

(1,345)

0.03

Version: 25.1.101.1 (Last updated: 2025-03-04)

Version code: 250110101

Creation date: 2015-05-12

Permissions:

android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_LOCATION_EXTRA_COMMANDS
android.permission.ACCESS_NETWORK_STATE
android.permission.ACCESS_WIFI_STATE
android.permission.BLUETOOTH
android.permission.CALL_PHONE
android.permission.CAMERA
android.permission.FLASHLIGHT
android.permission.FOREGROUND_SERVICE

Size: 44.22M

Email: in*****@bankatpeoples.com

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Ranking

# 254,672 ▼ 171

User reviews

These summaries are automatically generated weekly using AI based on recent user reviews. Google Play Store does not verify user reviews, so some user reviews may be inaccurate, spammy, or outdated.

Pros

Long-term history with the bank for many customers.
Branches provide good customer service and recognize customers by name.
Some users appreciate the quick resolution of specific issues by the bank.

Cons

Frequent crashing and bugs in the app.
Significant login issues, including the requirement to answer security questions every time and the failure of fingerprint and face recognition logins.
Poor customer service experiences reported, especially regarding technical issues.
App updates often lead to a worsened user experience, making navigation more cumbersome.

Most mentioned

Issues with logging in and using fingerprint recognition.
Frequent app crashes, especially during check deposits.
Frustrations with the app's interface changes and complexity.
Unresolved problems related to Zelle functionality and deposit processes.

User reviews

we have been with Peoples Bank for over 30 years, including 3 mortgages, HELOC, and multiple accounts. They have deteriorated greatly in their service area. No longer can you speak to someone at the actual bank facility. The first tier associates are answering all calls and are unable to answer questions or initiate requests. They pass your information to the bank, and it's at least a week before you get a response. This forced us to reach out to another bank for assistance.

Danielle Plouffe, 2024-12-29

I used to like the app but not so much anymore. It is so buggy and slow. I'm only able to sign in about 50% of the time. The other half of the time, it won't load to sign in and often says they're doing maintenance. Yet I don't see any improvement!