Vianet

Name: Vianet
Rating: 1.92 (5177 reviews)
Author: Vianet Communications Ltd.

Vianet is a Customer Care App for our FTTH Customers to manage their accounts.

"Vianet" is a self-service mobile app designed for FTTH customers to manage their accounts. It allows users to reach customer support, receive notifications, access billing features, control WiFi settings, and manage multiple service accounts, all in one convenient platform.

Download

By: Vianet Communications Ltd.

Downloads: 2,907,535

2.18K

Rating: 1.92

(5,177)

5 new ratings

Version: 3.1.8 (Last updated: 2025-03-21)

Version code: 202

Creation date: 2016-10-23

Permissions:

android.permission.ACCESS_ADSERVICES_AD_ID
android.permission.ACCESS_ADSERVICES_ATTRIBUTION
android.permission.ACCESS_COARSE_LOCATION
android.permission.ACCESS_FINE_LOCATION
android.permission.ACCESS_NETWORK_STATE
android.permission.INTERNET
android.permission.POST_NOTIFICATIONS
android.permission.READ_EXTERNAL_STORAGE
android.permission.WAKE_LOCK
com.app.vianet.DYNAMIC_RECEIVER_NOT_EXPORTED_PERMISSION

Size: 11.03M

Email: we*****@vianet.com.np

URLs: Website ,Privacy policy

Full description: See detailed description

Source: Google Play Store

Updated: a day ago

Ranking

# 31,208 ▼ 9

User reviews

Pros

Cons

App is buggy and frequently malfunctions
Limited functionality - can't change critical router settings
Customer support is poor and unresponsive
Repeated connectivity issues, leading to dissatisfaction with the service
The app fails to provide a user-friendly experience

Most mentioned

Inability to change password or SSID
Frequent app errors and crashes
Lack of access to router features
Poor internet service reliability
Frustrating customer service experience

These summaries are automatically generated weekly using AI based on recent user reviews. User reviews may be inaccurate, spammy, or outdated.

User reviews

One of the worst application that I am forced to install to manage my router configuration by a fraud company. Besides some fancy colors, this application is complete garbage. It doesn't even give you access to most of the features of a router, at best you can only blacklist devices that doesn't even show up in blacklisted list. Fraud company, fraud and incompetent developers scamming non-technical customer base.

Andrei Lenitskj, 2025-01-18

We have been using Vanet for about five years but now its service has become terrible. For the past two months we have not used the internet for more than fifteen days as there have been problems with the network. We keep calling them about the problem but they do not come for maintenance for four to five days. since Friday there is no internet and Now it's been three days but there is still no response from their side.