Reviews of Mobility Carsharing
List of user reviews and ratings for Mobility Carsharing
Total ratings
4.46
(Rating count:
3,276)Review summary
Pros
- Seamless usage and great flexibility in car access.
- Improvement noted in the new app versions compared to the old app.
- Convenient and well-managed service praised by multiple users.
Cons
- App is buggy and slow with frequent login requirements.
- Lack of clear pricing information and transparency in invoicing.
- Difficulties in modifying bookings and sometimes unresponsive customer support.
Most mentioned
- Frequent app bugs and slow performance.
- Confusing user experience with unclear confirmation for reservations.
- Issues with invoicing and hidden charges.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
2.80
All time rating average:
4.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-25 |  | | Please help the mobility community by firing your entire app development team. This is the slowest, most buggy app I’ve ever used. Startup time is ridiculously long, open in a car takes hours, and it logs you out for no reason—even during a reservation! Despite numerous redesigns, the layout and functionality remain counterintuitive. Finding something as important as a parking spot address is unnecessarily difficult. Like many mediocre apps, it looks nice but simply doesn’t work. |
| 2025-01-25 |  | | The application just stopped working today, nice job |
| 2025-01-13 |  | | Mobility has a typical predatory behavior of renewing their insurances, that you probably no longer need, without letting you know. |
| 2024-12-17 |  | | Such a great way to go around. great freedom. and the app is seamless. |
| 2024-11-26 |  | | Never again. They changed my reservation without my consent to another car and that cat got broken (failed to start) at the loading terminal blocking other cars from loading. It was my 3rd experience with them. 2 out 3 times the cars were so dirty inside I had to wear special clothes.... |
| 2024-11-09 |  | | in the last year the app is freezing, almost every time i open it its reqursting to log in again, which is quite annoyingOtherwise it works |
| 2024-10-25 |  | | perfect nothing to add |
| 2024-10-10 |  | | easy to use, reliable and fast. does just you need. |
| 2024-10-02 |  | | Bad, too unsmooth user experience. Changing the windows too often is just confusing. But it worked, no crash. |
| 2024-08-24 |  | | Mostly I am happy with Mobility. However, I did recently reserve a car an hour away by train in Monthey on August 24 which was not present when we arrived at the train station. After talking with a Mobility representative, we learned that the car was in service and that someone had forgotten to update the App's database to reflect this. The Mobility representative was understanding and offered to pay for a taxi, but this was not possible for us. I was a bit disappointed by this experience. |
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