Reviews of Moca
List of user reviews and ratings for Moca
Total ratings
1.46
(Rating count:
4,196)Review summary
Pros
Cons
- App frequently crashes or is unresponsive.
- Complicated verification and login process.
- Poor customer service and support.
- Issues with linking and using payment methods.
- Difficult to navigate and has many bugs.
Most mentioned
- Problems with OTP and phone number verification.
- Inability to successfully link cards or complete transactions.
- App often locks accounts or fails to recognize information.
- Frustration due to collaboration with Grab for payments.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
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User reviews
Recent rating average:
1.00
All time rating average:
1.46
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2024-12-26 |  | | Keep crashing or return to login page on "forget password". Can't login. Stupid app |
| 2024-12-12 |  | | Keep crashing after input mobile phone number. OTP received but couldn't login. Very bad experiences. |
| 2024-11-26 |  | | Somebody is possibly using my bank account info with this app but this app won't let me stop it. |
| 2024-06-01 |  | | The App has just stopped working. Does not work with Grab. Says I need to reactivate my cards. But neither Grab nor Moca work. Tried to tell both companies and noone understands. Updated...still a terrible company |
| 2023-06-03 |  | | System is built so poorly you can't even update the password without a 2 day struggle. |
| 2023-04-11 |  | | I can't even start. It asks me my phone number ro send the code, i never received the code. The people who made this app should take a coding course 😂 |
| 2022-11-25 |  | | Not easy to use, have many bugs inside. Wonder why I only need to use Grab but now I need to install one more app to handle payment method... |
| 2022-11-08 |  | | Rubbish. It keeps asking me to add a payment method even I'd add 2 cards into the apps. Garbage! |
| 2022-03-20 |  | | ux very bad, it's take a lot of time to familiar. the sever is bar too, can not do the transaction and no explanation then. kind of noise for me. |
| 2022-01-12 |  | | Where to begin? Tried to set this up to use for Grab. It's damn near impossible. Won't accept ID (unless it's local Vietnamese?), I've tried about 3 times to try and get this working just so I don't have to pay cash but it's useless, brick wall every time. Don't waste your time. |
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