Trendyol - Online Alışveriş
Shopping & Market & Food Application
Total ratings
4.22
(Rating count:
2,031,155)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated. Pros
- Good quality products when they arrive as described
- Frequent discounts available for users
- Wide variety of items available for purchase
Cons
- App is slow and has performance issues
- Poor customer service and support
- Delivery delays and missing orders
- Price discrepancies during checkout
- Difficulty with account registration and payment processing
Most mentioned
- Delivery delays are common and frustrating
- Customer service is unresponsive
- Issues with refunds and return processes
- Problems with ordering and receiving the wrong items
- Inconsistent pricing on products before and after checkout
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User reviews
Recent rating average:
1.60
All time rating average:
4.22
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-26 |  | | Won't let me use any of my emails to register. At the same time you cannot use the app properly or do anything, without having a profile. Also does not have the option to filter fabrics - cotton, for example (only a few options). Poor user experience, will uninstall. |
| 2025-01-25 |  | | Very bad experience. I ordered and it was detained by customs, customer support keep stalling and telling me to wait even though I asked multiple times and clearly that the item was denied entry and it won't move unless the seller (Trendyol) submit the proper paperwork. Now I have to wait until their "team" gives up and decide to request for a return and refund which probably going to take more than 30 days at least. |
| 2025-01-21 |  | | I ordered this product 2 months ago, waited for it, and it still hasn't arrived. Both my money and time have been wasted, and I don't know what to do because there is no way to get a response through this website, and no one is answering. I wouldn't recommend buying from this brand or product. I even consider not shopping from Trendyol anymore, as it seems unreliable. |
| 2025-01-20 |  | | Delivery delay is normal for trendyol. Even after one week delay, there is no on the helpline to advise the delivery status, nor even able to cancel the order. I have already complained 3 time but no one seems bothered. I'm surprised. |
| 2025-01-17 |  | | Best quality ever. it's just annoying when I receive each piece separately from others. However, the quality of every piece worth its price. I love it. There is always a discount to apply. Which saves money in a nice way. Highly recommend |
| 2025-01-12 |  | | Worse online shopping experience! No delivery, no update on delivery, no cancellation, no update on cancellation request! the only way of communication with them is live chat which is useless. They just send pre-saved texts and I guess the agents are not human and it is just a robot! Avoiddddddd the apppp |
| 2025-01-08 |  | | Waiting 4my order since Nov.10!!!! It arrived to Turkey and never was send to me till today!!! Its second order like that, this web. is not trustful at all , not professional customer service. They offer " assistance chat" which is permanently off!!! Seriously, what is this.. ?? I order 1 pack of prebiotic and cannot get it for 2.5 months??? And another item i order in September, finelly I had cancel it,a joke! No info, no contact, zero in traction and care! |
| 2025-01-06 |  | | I am using this app in Turkish now for 4 years and was always happy with the systems and deliveries. But this changed last month when I was declined acces to pay-site. The service-center advised me to uninstal and install the latest version. I still had the same problems with entering the pay-site,even after entering new passwords etc. Oh and if you want the english vesion? I tried it on my cepphone and on the computer. After 2 pages it changed to turkish again. The helpdesk was of no help. |
| 2025-01-03 |  | | Firstly, they remove your extra points you get from games if you pay cash which is unfair . Secondly, each time you order the prices become higher . I recommend you all to use it once or twice then uninstall it . Thirdly, the price on the page becomes more higher in the cart even with discounts it is higher than the actual cost becareful. I even sent them many times no response! |
| 2025-01-03 |  | | They show price less,but when you checkout, then the price will shoʻw different . More than the original price... 👎 👎👎 Still, this problem is not solved... 😔😔😔 There is too much difference in price is shown on real and when you select the item then showing different price higher |
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