Supersports
Sporting Goods Online Store
Total ratings
2.20
(Rating count:
2,428)Review summary
These summaries are automatically generated weekly using AI based on recent user reviews.
Google Play Store does not verify user reviews, so some user reviews may be inaccurate,
spammy, or outdated.
Pros
- App looks neat and clean, easy to use and process payments
- Provides options for product viewing
- Some users appreciate the variety of products offered
Cons
- Frequent order cancellations due to stock issues and system errors
- App is slow and often unresponsive, causing frustration during use
- Payment issues, including failed transactions and problems with accepted payment methods
Most mentioned
- Order cancellations
- App performance issues (slow, crashes)
- Inaccurate stock information leading to customer dissatisfaction
- Poor customer service and lack of support
- Payment processing errors and issues with payment methods
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User reviews
Recent rating average:
1.50
All time rating average:
2.20
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| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-31 |  | | There were a few obtions of your payments and one of them was installment payment bullet but it did not work when you try to choose your payment on that!I was wondering how you gonna make it work via the application. |
| 2025-01-29 |  | | UI for input OTP is lousy and keeping slipping. Last order generated unnecessary more detail address which was wrong. |
| 2024-12-17 |  | | App slow motion |
| 2024-12-07 |  | | You can order stuff but all of a sudden they will cancel your order in this app. Because its not updated. Monitor your stocks or items and mark it as unavailable especially for the sizes. Processing and shipping is slow as well |
| 2024-10-13 |  | | Ordered product stuck in processing for a week no support from any customer care |
| 2024-10-08 |  | | Bad service and really slow on delivery |
| 2024-09-07 |  | | Very bad experience. Failed payments, system errors, slow app. Tried to contact support on Line, no response. Vouchers don't work. The site won't accept VISA or Mastercard payments, timeout or system error. Website is the same. Can't login with email anymore. It's a 2 factor mess. The development team need firing or maybe hiring 😅 it's 2024... C'mon... |
| 2024-08-07 |  | | It isn't working when I changed the shipping address. Because after I changed it, and order my shoes. It still deliver to my old address. So I must cancel it, and the process of cancel confusing me in the form. 😔😔😔 |
| 2024-05-28 |  | | What a terrible app, when ordering accept payment then later cancel order. No reason given. No contact center available. This is an awful company to order from. |
| 2024-05-26 |  | | The application looks neat and clean, easy to use, and easy to process payments. However, a few functions don't work properly: 1) Coupons cannot be collected. 2) The filter function resets after viewing item details, losing all applied filters. 3) The notification page is non-functional; you can't click anything or view purchase history. In conclusion, there are many areas needing improvement. |
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