Reviews of dtac
List of user reviews and ratings for dtac
Total ratings
4.18
(Rating count:
261,103)Review summary
Pros
- App is very useful for buying packages and other services.
- Very easy to use in some aspects and has potential for good service.
- Helpful customer service according to some users.
Cons
- App is slow and often crashes or fails to load properly.
- Inability to purchase or upgrade packages without issues; often gives error messages.
- Lack of customer support options and confusing interface for tourists.
Most mentioned
- The app frequently experiences errors and loading issues.
- Users cannot effectively manage their accounts or see their subscription details.
- Dissatisfaction with the internet and service speed provided by dtac.
These summaries are automatically generated weekly using AI based on recent user reviews. User
reviews may be inaccurate, spammy, or outdated.
Upgrade to see all 30 reviews
User reviews
Recent rating average:
2.10
All time rating average:
4.18
Upgrade to see all 30 reviews
Rating filters
5 star 4 star
3 star
2 star
1 star
| Date | Author | Rating | Comment |
|---|---|---|---|
| 2025-01-23 |  | | The app is super bad and slow. Got an internet plan. After 10 days, it just disappeared. The package history doesn't work. The package page doesn't work either. I can't even buy a new plan. |
| 2025-01-23 |  | | useless app. inly gives errors , can't buy new packages. pages don't load. doesn't show my left money |
| 2025-01-21 |  | | Internet keeps failing even with the best plan. Really bad option to get a dtac sim, I'm moving to ais |
| 2025-01-10 |  | | The last version of the app is broken. I can't play via Google pay. |
| 2024-12-28 |  | | I buy Unlimited 1Mbps 3 months package, I never got full net speed, I would not tell if I even got 500 Kbps speed, so disappointed.Lying to your customer. |
| 2024-12-16 |  | | This app is very useful for the buying package and others services. |
| 2024-11-27 |  | | App is always slow for me. Feels clunky, opening things takes forever and usually ends up in 'Something went wrong' error message. Used to be good. Edit 1: The experience keeps getting worse and worse. Unable to pay with Google Pay or credit/debit card. Just stuck on an infinite loading screen |
| 2024-11-17 |  | | App is not stable, sometimes cannot login or switch number and just now I found that my link number suddenly clear, only logged in number available |
| 2024-11-15 |  | | This app interacting like a scam, automatically spend my money after refill, and if I immediately remove this package - money is not going back, they just spend my money not asking me! Also all prices no including vat also when you push buy package button you page is not contain total amount with vat, you need to go to another page to see total amount. Totally annoying app and spend my money for service I never want |
| 2024-11-09 |  | | Very good service and operator are very helpful. I love it. |
Upgrade to see all 30 reviews